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Beyontel’s Blog page – Communication Technology

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Latest VoIP and Communication Technology Blogs, Posts, and News

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UCaaS in 2023: Trends, Predictions, and Future of Business Communication

April 17, 2023

We observed that applied AI make major contributions to the meeting experience, the customer experience, and agent help in 2022. We watched UCaaS begin to enter adjacent domains such as events and the metaverse, and APIs continue to merge into everything we work on.

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Empowering Call Center Agents in a Hybrid Work Environment: Tools and Technologies for Improving Efficiency and Reducing Stress There are several tools and technologies that can help call center agents work smarter and with less stress in a hybrid work environment. Here are a few examples: Cloud-based UCaaS platforms: Cloud-based UCaaS (Unified Communications as a Service) platforms provide agents with the flexibility to work from anywhere, allowing them to collaborate with team members and handle customer interactions from any location. This can reduce stress and improve job satisfaction by providing agents with a better work-life balance. AI-powered virtual assistants: AI-powered virtual assistants can handle routine customer inquiries, freeing up human agents to focus on more complex issues. This can reduce stress and improve job satisfaction by reducing the time and effort required for customer interactions. Real-time collaboration tools: Real-time collaboration tools such as instant messaging and video conferencing can help agents to quickly and easily communicate with team members and resolve customer issues. This can reduce stress by enabling faster issue resolution and improving team collaboration. Data analytics and reporting tools: Data analytics and reporting tools can provide agents with real-time insights into call center metrics, enabling them to identify areas for improvement and adjust their approach accordingly. This can reduce stress by providing agents with clear feedback and guidance on how to improve their performance. Workflow automation tools: Workflow automation tools can streamline routine tasks and processes, enabling agents to focus on more high-value activities. This can reduce stress by reducing the time and effort required for routine tasks and improving overall efficiency. Overall, leveraging cloud-based UCaaS platforms, AI-powered virtual assistants, real-time collaboration tools, data analytics and reporting tools, and workflow automation tools can help call center agents work smarter and with less stress in a hybrid work environment. By using these tools and technologies, businesses can enhance their communication and collaboration capabilities, improve agent performance, and provide better service to their customers.

Empowering Call Center Agents in a Hybrid Work Environment: Tools and Technologies for Improving Efficiency and Reducing Stress

April 15, 2023

There are several tools and technologies that can help call center agents work smarter and with less stress in a hybrid work environment. Here are a few examples:

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Enhancing Communication Channels: Integrating SMS with UCaaS Platforms for More Comprehensive Customer Interactions UCaaS (Unified Communications as a Service) platforms can integrate SMS (Short Message Service) into calls and chats to provide a more comprehensive communication solution for businesses. Here's how UCaaS can integrate SMS into calls and chats: Two-way SMS integration: UCaaS platforms can integrate two-way SMS messaging into their communication solution, enabling agents to communicate with customers via SMS in addition to calls and chats. This can improve communication and accessibility for customers who prefer SMS as a communication channel. SMS-enabled virtual phone numbers: UCaaS platforms can provide agents with SMS-enabled virtual phone numbers, which can be used to send and receive SMS messages from customers. This enables agents to handle SMS interactions within the same platform as calls and chats, improving efficiency and reducing the need to switch between different communication channels. SMS chatbots: UCaaS platforms can integrate SMS chatbots into their communication solution, enabling customers to receive automated responses to common inquiries via SMS. This can reduce the workload on human agents and provide customers with quick and efficient service. SMS reminders: UCaaS platforms can send SMS reminders to customers regarding upcoming appointments or events, improving customer satisfaction and reducing missed appointments. SMS surveys: UCaaS platforms can send SMS surveys to customers to gather feedback on their experience, enabling businesses to identify areas for improvement and enhance customer satisfaction. Overall, integrating SMS into calls and chats can provide businesses with a more comprehensive communication solution, improving accessibility, efficiency, and customer satisfaction. By leveraging UCaaS platforms that integrate SMS capabilities, businesses can provide better service to their customers and gain a competitive edge in their industry. There are several UCaaS (Unified Communications as a Service) platforms that can support the integration of SMS into calls and chats. Here are a few examples: Twilio: Twilio is a cloud-based communications platform that provides APIs for integrating SMS messaging into calls and chats. Twilio can be integrated with various UCaaS platforms to enable SMS messaging functionality. Vonage: Vonage is a cloud-based communications platform that provides SMS messaging capabilities as part of its UCaaS solution. Vonage can be used to send and receive SMS messages as part of a multi-channel communication solution. RingCentral: RingCentral is a cloud-based UCaaS platform that provides SMS messaging as part of its communication solution. RingCentral can be used to send and receive SMS messages alongside calls, chats, and video conferencing. 8x8: 8x8 is a cloud-based communications platform that provides SMS messaging capabilities as part of its UCaaS solution. 8x8 can be used to send and receive SMS messages as part of a multi-channel communication strategy. Cisco Webex: Cisco Webex is a collaboration platform that provides SMS messaging capabilities as part of its UCaaS solution. Cisco Webex can be used to send and receive SMS messages as part of a comprehensive communication strategy. Dialpad: Dialpad is a cloud-based communications platform that provides SMS messaging capabilities as part of its UCaaS solution. Dialpad can be used to send and receive SMS messages as part of a comprehensive communication strategy. Zoom: Zoom is a video conferencing platform that provides SMS messaging capabilities as part of its UCaaS solution. Zoom can be used to send and receive SMS messages alongside video conferencing and other communication channels. Microsoft Teams: Microsoft Teams is a collaboration platform that provides SMS messaging capabilities as part of its UCaaS solution. Microsoft Teams can be used to send and receive SMS messages alongside chats, calls, and video conferencing. Google Voice: Google Voice is a cloud-based communications platform that provides SMS messaging capabilities as part of its UCaaS solution. Google Voice can be used to send and receive SMS messages as part of a comprehensive communication strategy. Zoho Desk: Zoho Desk is a cloud-based customer support platform that provides SMS messaging capabilities as part of its UCaaS solution. Zoho Desk can be used to send and receive SMS messages as part of a multi-channel customer support strategy. Overall, there are many UCaaS platforms that can support the integration of SMS into calls and chats, each with their own unique features and capabilities. When choosing a UCaaS platform, it is important to consider the specific needs and requirements of your business, as well as the compatibility of the platform with SMS messaging capabilities.

Enhancing Communication Channels: Integrating SMS with UCaaS Platforms for More Comprehensive Customer Interactions

April 14, 2023

UCaaS (Unified Communications as a Service) platforms can integrate SMS (Short Message Service) into calls and chats to provide a more comprehensive communication solution for businesses.

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AICsat can save time for call center agents by providing real-time insights and recommendations based on customer interactions, enabling agents to quickly and effectively address customer needs. Here are some ways in which AICsat can save time for agents: Automated guidance: AICsat can provide automated guidance and recommendations to agents based on customer interactions, reducing the time and effort required for manual analysis and decision-making. Real-time feedback: AICsat can provide real-time feedback to agents, helping them to adjust their approach and improve their performance during the course of a call. Improved efficiency: AICsat can help agents to quickly and accurately identify customer needs, reducing the time and effort required for issue resolution. Personalized recommendations: AICsat can provide personalized recommendations to agents based on their performance and customer interactions, helping them to continuously improve their skills and knowledge. AICsat can also benefit managers by providing insights and analytics that can be used to optimize call center operations and improve customer satisfaction. Here are some ways in which AICsat can help managers: Performance tracking: AICsat can track call center agent performance over time, providing metrics and analytics that can be used to identify areas for improvement and track progress. Quality assurance: AICsat can help managers to ensure consistent quality across all customer interactions, reducing the risk of negative feedback and improving customer satisfaction. Real-time monitoring: AICsat can provide real-time monitoring of customer interactions, enabling managers to quickly identify issues and take corrective action as needed. Predictive analytics: AICsat can analyze data from multiple sources, such as customer feedback, agent performance, and call center metrics, to identify trends and patterns. This can help managers to predict potential issues and proactively address them before they become major problems. Overall, AICsat can save time for call center agents and help managers to optimize call center operations and improve customer satisfaction. By leveraging AI-powered solutions like AICsat, businesses can enhance their communication and collaboration capabilities, improve agent performance, and provide better service to their customers. Here are some UCaaS brands that offer AICsat integration: Dialpad: Dialpad is a UCaaS platform that offers AICsat integration, enabling call center agents to receive real-time insights and recommendations based on customer interactions. RingCentral: RingCentral is a cloud-based communications platform that offers AICsat integration, providing call center agents with automated guidance and personalized recommendations to improve their performance. Five9: Five9 is a cloud-based contact center solution that offers AICsat integration, providing agents with real-time insights and feedback to enhance their customer interactions. Avaya: Avaya is a communication and collaboration platform that offers AICsat integration, enabling call center agents to receive automated guidance and real-time feedback during customer interactions. Vonage: Vonage is a cloud-based communications platform that offers AICsat integration, providing agents with personalized recommendations and real-time feedback to improve their performance. Genesys: Genesys is a cloud-based contact center solution that offers AICsat integration, providing agents with real-time guidance and recommendations to improve their customer interactions. Cisco Webex: Cisco Webex is a collaboration platform that offers AICsat integration, enabling call center agents to receive real-time insights and feedback during customer interactions. Microsoft Teams: Microsoft Teams is a collaboration platform that offers AICsat integration, providing agents with personalized recommendations and real-time feedback to improve their performance. Zoom: Zoom is a video conferencing platform that offers AICsat integration, providing agents with real-time insights and guidance during customer interactions. 8x8: 8x8 is a cloud-based communications platform that offers AICsat integration, enabling call center agents to receive automated guidance and recommendations to improve their performance.

Improving Call Center Efficiency and Effectiveness: How AICsat Helps Agents Save Time and Managers Optimize Operations

April 13, 2023

AICsat can save time for call center agents by providing real-time insights and recommendations based on customer interactions, enabling agents to quickly and effectively address customer needs.

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Using AI in UCaaS Platforms to Break the Cycle of Attrition for New Agents in Call Centers. AI in UCaaS platforms can bring several benefits to call centers, including improving the experience of new agents and breaking the unfortunate cycle of attrition. Here are some ways in which AI can help: Automated training: AI-powered training solutions can help new agents to quickly and efficiently learn the skills and knowledge they need to handle customer inquiries. These solutions can provide customized learning paths, interactive simulations, and real-time feedback, which can help new agents to gain confidence and improve their performance. Intelligent coaching: AI-powered coaching solutions can analyze customer interactions and provide real-time guidance and feedback to new agents. This can help new agents to address issues quickly, improve their skills, and boost their confidence. Personalization: AI can help call centers to personalize the training and coaching experience for new agents, based on their learning style, performance, and preferences. This can help to improve engagement and motivation, leading to better outcomes. Predictive analytics: AI can analyze data from multiple sources, such as customer feedback, agent performance, and call center metrics, to identify trends and patterns. This can help call centers to predict potential issues and proactively address them before they become major problems. Automation: AI-powered automation can help call centers to automate routine tasks, such as call routing, scheduling, and follow-up, freeing up time for new agents to focus on more complex issues. This can reduce stress and improve job satisfaction, leading to better retention rates. Overall, AI in UCaaS platforms can help call centers to provide a more supportive and efficient experience for new agents, which can lead to better outcomes and reduced attrition rates. By leveraging AI-powered solutions, call centers can improve agent retention, reduce training costs, and improve customer satisfaction. The target audience for the use of AI in UCaaS platforms to break the cycle of attrition for new agents in call centers would include: Call center managers and supervisors: They are responsible for ensuring the success of the call center and improving agent retention. They would be interested in AI-powered solutions that can help to train, coach, and retain new agents, reducing the cost and time associated with agent turnover. Human Resources professionals: They are responsible for recruiting, training, and retaining employees. They would be interested in AI-powered solutions that can help to reduce the time and resources required for onboarding and training new agents, while also improving the quality of the training and coaching provided. Call center agents: They are responsible for delivering high-quality customer service and are often the ones who experience the negative effects of the unfortunate cycle of attrition. They would be interested in AI-powered solutions that can help them to learn and improve their skills at a faster pace, leading to better job satisfaction and retention. Customers of the call center: They are the ultimate beneficiaries of the improved performance of call center agents. They would be interested in solutions that can provide faster and more efficient support, while also delivering a personalized and consistent experience.

Using AI in UCaaS Platforms to Break the Cycle of Attrition for New Agents in Call Centers.

April 12, 2023

AI in UCaaS platforms can bring several benefits to call centers, including improving the experience of new agents and breaking the unfortunate cycle of attrition. Here are some ways in which AI can help:

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An AI-based UCaaS (Unified Communications as a Service) platform is a cloud-based communication solution that leverages AI (Artificial Intelligence) technology to provide enhanced communication and collaboration capabilities for businesses. AI can help to improve the efficiency, productivity, and accuracy of communication and collaboration by automating routine tasks, providing personalized recommendations, and analyzing data to identify trends and patterns. Some of the key features of an AI-based UCaaS platform may include: Intelligent call routing: AI can route calls based on the caller's identity, location, and previous interactions with the organization, leading to more efficient and personalized call handling. Chatbots and virtual assistants: AI-powered chatbots and virtual assistants can handle routine customer inquiries and provide personalized recommendations, freeing up human agents to focus on more complex issues. Real-time language translation: AI can translate spoken and written language in real-time, enabling seamless communication among team members and customers who speak different languages. Speech-to-text and text-to-speech conversion: AI can convert speech to text and vice versa, enabling users to communicate via different channels and improving accessibility for individuals with hearing or speech impairments. Data analytics and insights: AI can analyze communication patterns, call metrics, and customer feedback to provide insights and recommendations for improving communication and collaboration. Overall, an AI-based UCaaS platform can help businesses to improve communication and collaboration, enhance customer experiences, and increase productivity. By leveraging AI-powered solutions, businesses can gain a competitive edge in their industry and provide better service to their customers. There are several brands that provide AI-based UCaaS solutions, including: Dialpad: Dialpad is a cloud-based communications platform that leverages AI to provide intelligent call routing, real-time transcription, and personalized recommendations for agents. Cisco Webex: Cisco Webex is a video conferencing and collaboration platform that uses AI to provide noise suppression, transcription, and translation services, as well as virtual assistant capabilities. Zoom: Zoom is a popular video conferencing platform that uses AI to provide noise suppression, virtual backgrounds, and automatic meeting transcription. Microsoft Teams: Microsoft Teams is a collaboration platform that uses AI to provide real-time language translation, meeting transcription, and personalized recommendations. RingCentral: RingCentral is a cloud-based communications platform that uses AI to provide intelligent call routing, sentiment analysis, and virtual assistant capabilities. Vonage: Vonage is a cloud-based communications platform that uses AI to provide intelligent call routing, virtual assistants, and real-time transcription. Avaya: Avaya is a communication and collaboration platform that uses AI to provide real-time language translation, speech-to-text conversion, and virtual assistant capabilities. 8x8: 8x8 is a cloud-based communications platform that uses AI to provide intelligent call routing, real-time transcription, and virtual assistant capabilities. Ready to revolutionize your communication and collaboration? Discover the power of AI with UCaaS platforms. Start leveraging the latest technology to enhance your team's productivity and streamline your workflows. Don't miss out on the future of communication with Beyontel, take the leap and explore UCaaS today! Book a call now!

Leveraging AI for Enhanced Communication and Collaboration: Exploring UCaaS Platforms

April 11, 2023

An AI-based UCaaS (Unified Communications as a Service) platform is a cloud-based communication solution that leverages AI (Artificial Intelligence) technology…

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Unified Communication Is The Solution! Unified communication (UC) is a relatively new approach to enterprise communication that incorporates a variety of distinct and often independent technologies. From unified messaging to social collaboration, UC provides a single interface for employees to communicate and collaborate with others, regardless of their location or device. This improved communication enables businesses to execute sophisticated business processes while also delivering an exceptional user experience. The term "unified communication" (UC) refers to the integration of multiple communication channels into a single, unified platform. These communication channels include phone, video, instant messaging, email, and file sharing, among others. The purpose of UC is to improve the effectiveness, efficiency, and overall productivity of communication for both individuals and organizations. Unified communication can be a solution for a variety of communication challenges, including: • Fragmented communication. Fragmented communication is a serious problem in many businesses. It's difficult to get a clear picture of what's going on, and it makes it hard to respond effectively. When individuals and teams use various communication tools and platforms, it can lead to fragmented communication and make it difficult to remain on top of all communication channels. This can make it more difficult to coordinate and collaborate effectively. UC can be of assistance because it integrates all possible communication channels onto a singular platform, which makes management much simpler. • Remote Work. Remote work is becoming more common, and it's not going anywhere. You and your team can remain connected through the use of centralized communications tools even if you are not physically located in the same location or even on the same continent. You can see when your coworkers are accessible, schedule meetings and conference calls, send messages and files, and do much more with the help of unified communications tools—all from the same central location. You can even use them to hold video conferences with your colleagues or customers, allowing you to collaborate without having to leave the confines of your comfort zone. • Collaboration. The ability to work together effectively is essential to the prosperity of any organization. You can save time and money by using a singular communication platform that combines voice, video, and messaging. This will allow you to bring your team to the same understanding more quickly and with less effort. With Unified Communication, you will have access to a multitude of channels through which you can communicate with the members of your team. Unified Communication makes it simple for you to communicate with the members of your team through a variety of channels, including voice, text chat, and email. It also makes it easy for users to communicate with one another regardless of their position or the device they're using, which enables businesses to simplify their workflows and boost their overall productivity. • Customer service. With a unified communication system, your customers will never want to use another service again. This is because it offers a unified environment in which all of your customer's requirements can be satisfied in a single location, including customer support, sales, marketing, and training. With unified communication, you can find solutions more quickly and collaborate with colleagues and business partners in real-time, both of which contribute to your ability to work more efficiently. When taken as a whole, unified communication has the potential to be an effective solution for individuals as well as organizations that are seeking to improve their capacity for communication and collaboration. Because UC is a software-based solution, it can be scaled swiftly and efficiently to meet your business's changing needs. It enables employees to work collaboratively on almost any device, regardless of their location, without missing calls or emails. The greatest advantage, however, is that real-time communication reduces customer service costs and increases revenue by minimizing customer attrition. Planning on deploying a unified communication solution for your business? Beyontel is a trusted and experienced vendor-agnostic IT consulting company specializing in VoIP technology and Cloud-based unified communication. Contact us today!

Unified Communication Is The Solution!

March 17, 2023

Unified communication (UC) is a relatively new approach to enterprise communication that incorporates a variety of distinct and often independent technologies…

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Working From Home Beneficial For Your Business Working from home has become a popular concept over the past few decades. This is especially true in today's working world, where more and more employees are using their homes as a place of business. Working from home has numerous advantages. There is no commuting, the supervisor does not interrupt you by entering your office, and you do not have to spend two hours until lunch in a meeting room. Working from home allows you to complete tasks more quickly, spend more time with your children, and reduce your monthly expenses by eliminating the need for a second vehicle or costly parking in the city center. The average worker with a daily commute of one hour will accrue only forty days of vacation per year, not to mention the added tension of being late due to heavy traffic. It has been said that it takes one minute of thought to begin working, but at least five minutes of inaction to cease. Imagine if I worked from home, this reduction could be even greater. Looking at the business, working from home can offer several benefits to a business, including: 1. Increased Productivity. Many people who work from home report having significantly better levels of productivity than their colleagues who work in an office setting. Employees might be able to maximize their productivity by working from home, where there are fewer opportunities for interruptions and fewer potential disturbances. In addition, working from home also allows for greater schedule flexibility, so if there is something that needs to be done at home, such as taking out the trash or cleaning up after dinner, you can do it without feeling regretful about being late back to work. 2. Cost Savings. Working from home is a great method to save money. You don't have to pay for the office space, equipment, or other resources necessary for your business to run. You can also save on transportation expenses if you work from home and don't have to go back and forth between your business and its physical location. Instead of paying for these things yourself, consider requesting your employees to pay for them as part of their compensation package. This will help offset some of these expenses while still giving you access to all of the benefits of working from home. 3. Increased Employee Satisfaction. It's possible that employees will be happier if they can work from home. According to the findings of a study carried out by the University of Massachusetts, employees who have the option to perform some or all of their duties from the comfort of their own homes report significantly higher levels of overall job satisfaction. The research also discovered that working from home was associated with increased happiness, which may contribute to higher levels of productivity and improved performance for employees. 4. Greater Flexibility. People who want to increase the flexibility and freedom they have during their workdays may find that working from home is an excellent choice for them. Working from home grants you the freedom to determine your timetable, which enables you to devote more time to spending time with your loved ones, as well as running errands and working on personal projects. One has the option of deciding which days of the week one will work from home, as well as the number of hours one will put in each day. This will make it easier for you to organize your calendar so that it works around any other obligations that may arise throughout the year. 5. Access to a Larger Pool of Talent. It is often difficult to find the right individual with the right skill set and experience to fill positions in your business when you are looking to fill those positions. This can result in hiring is a more time-consuming and expensive process than is strictly essential. People who are unable to make it into your workplace due to other commitments or distance can be hired if they are allowed to work from their own homes. This means that you can recruit people who are currently without jobs or have jobs that pay them less than they would like. This provides them with the chance to make more money while also improving their skills and experience. In addition to this, it enables you to recruit employees from a variety of locations all over the world, which can be beneficial to your efforts to internationalize your business and can also help increase the diversification of your workforce. In general, allowing employees to perform their jobs from home can be beneficial for both the company and the individual. Businesses can increase productivity, cut costs, and attract and retain top talent by leveraging the benefits of remote work, while employees can experience greater flexibility, a better work-life balance, and greater job satisfaction as a result of these benefits.

Working From Home Beneficial For Your Business

March 15, 2023

Working from home has become a popular concept over the past few decades. This is especially true in today’s working world, where more and more employees are using their homes as a place of business…

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How to Support A Hybrid Workforce With RingCentral RingCentral has a long history of being the industry standard bearer when it comes to cloud-based unified communication, and our UCaaS solution brings that knowledge to life. RingCentral addresses the entire lifecycle of enterprise UC users and puts you in control of your phone system. It also provides you with the flexibility to use your cloud phones in a variety of locations and on a variety of platforms, including on your mobile device, desktop computer, or in browser. The term "hybrid workforce" was coined to describe the rapidly expanding trend of employees who use multiple devices to connect to their phone system and communicate with coworkers located in different parts of the world. The combined cloud-based solution offered by RingCentral makes it simple for businesses to support a mixed-generational workforce. A hybrid workforce, which is a workforce that includes both online and in-office employees, is one that can be supported effectively by RingCentral, which can be an extremely useful tool. The following is a list of some of the ways that RingCentral can be used to facilitate a hybrid workforce: • Unified Communication - The growing trend of a hybrid workforce is changing the way businesses manage their communications. RingCentral for Hybrid Workforce gives you the tools to stay connected with your employees, no matter where they are or what device they're using. RingCentral offers a unified communication platform that integrates messaging, video conferencing, phone calls, and file sharing into a singular platform. RingCentral's unified communication platform can be found here. Because of this, employees are able to communicate with one another regardless of where they are located, which makes it much simpler for them to collaborate and remain connected. • Mobile App - RingCentral provides its customers with a mobile application (app) that can be downloaded and installed on mobile devices such as smartphones and laptops. This gives employees the ability to access the platform from any location. This is particularly helpful for workers who are remotely located and may not always have access to a desktop computer. • Virtual Meetings - RingCentral's video conferencing functionality can be utilized to host virtual meetings that bring together employees located in the workplace as well as those working remotely. This can help to minimize the need for members of the team to travel to meetings and ensure that all members of the team can participate in meetings regardless of where they are physically located. Virtual meetings are the most efficient way to get the job done and keep everyone on the same page. With RingCentral, you can connect your team in real-time—whether they’re in an office, on a project site, or anywhere else in the world. • Team Messaging: The team messaging feature of RingCentral allows users to easily create chat groups for specific projects or departments, which makes it simple for members of a team to remain in touch with one another and collaborate on tasks. A single stroke is all it takes to communicate with multiple coworkers at once. With just the press of a button, you can communicate with the entirety of your organization or with the members of your specific division only. Set up automated notifications to ensure that everyone receives the information as quickly as possible. This will ensure that they are kept up to date whenever someone in the group chat conversation sends a message that specifically mentions them. • Analytics and reporting - RingCentral offers tools for analytics and reporting that can be used to track communication patterns and usage, allowing managers to monitor and optimize the performance of their hybrid workforce. These tools can be used to track communication patterns and usage. Overall, Companies can create a more flexible and agile work environment that is better prepared to adjust to changing circumstances and meet the needs of employees by using RingCentral to support a hybrid workforce. To know more about features and how RingCentral could support your business, reach out to us today. Beyontel is an experienced IT consulting company specializing in VoIP and cloud-based unified communications.

How to Support A Hybrid Workforce With RingCentral

March 13, 2023

RingCentral has a long history of being the industry standard bearer when it comes to cloud-based unified communication, and our UCaaS solution brings that knowledge to life…

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RingCentral for Telehealth Solutions The field of telehealth has been around for several decades and has developed concurrently with other forms of computerized communication, such as faxing and email. However, as a result of the internet transformation that occurred in the early 2000s, the requirement for specialized applications that enhance hospital communications became of the utmost importance. With just a webcam and microphone, it is now possible to have a consultation with a medical professional without leaving the convenience of your own house or place of business. RingCentral is currently one of the industry's most successful companies offering hosted VoIP alternatives. They deliver everything from basic call management services to audio/video solutions for virtual meetings using cloud platforms. This is done to make it simpler and easier for professionals to communicate quickly and more efficiently even when they are not face-to-face with one another. Some of how RingCentral can be used for telehealth include: • Virtual Consultations: RingCentral's video conferencing software can be used to hold virtual consultations between patients and their healthcare practitioners. The system enables audio and video communication in real-time, as well as screen sharing and other collaborative tools that can be utilized to facilitate the exchange of essential information such as medical records or other relevant data. • Appointment Reminders: RingCentral can be used to deliver automated appointment reminders to patients via email, text message, or voice call. Patients can opt to receive these reminders in any of these three formats. This helps to cut down on the number of appointments that patients skip and ensures that they are ready for their telehealth consultations. • Secure Messaging: RingCentral offers features for secure messaging that enable healthcare professionals to communicate with patients in a manner that is both private and compliant with HIPAA regulations. When exchanging sensitive information like test results or medical histories, this can be a particularly helpful tool. • Multi-device Support: RingCentral is compatible with a broad variety of computing devices, such as desktop computers, laptops, smartphones, and tablets. This feature is referred to as "multi-device support." Because of this, patients and healthcare providers can connect from practically any location, which makes it simpler to deliver telehealth services to patients located in remote or rural areas. • Customizable Platform: Platform That Can Be Adapted To Your Needs RingCentral's platform can be tailored to the individual requirements of both healthcare practitioners and their patients. This includes features such as individualized branding, integrations with various other healthcare software, and individualized processes that help to make the telehealth process run more smoothly. The RingCentral for Telehealth Solutions suite of services helps you deliver better care to your patients and increase revenue. With the help of RingCentral, you can improve patient satisfaction, reduce costs and improve clinical outcomes. RingCentral's telehealth solutions are designed to help providers in many different industries, including hospitals, urgent care centers, home health providers, and long-term care facilities. In summary, the unified communications and collaboration platform offered by RingCentral provides healthcare facilities with a direct route to telehealth solutions. These solutions include mobile clinical trial administration, private patient data transfer, and remote live surgery locations. Need to know more about RingCentral telehealth solutions? Contact us today! Beyontel is a trusted vendor-agnostic IT consulting company specializing in VoIP and cloud-based unified communications.

RingCentral for Telehealth Solutions

March 10, 2023

The field of telehealth has been around for several decades and has developed concurrently with other forms of computerized communication, such as faxing and email…

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Types of Video Conferencing What is video conferencing? A video conference is a meeting or series of meetings held using computer-based video equipment. Multipoint or point-to-point video chat is available. A significant benefit of a video conferencing system is that it only requires one network connection, which means that all sites participating can share information without delay because they do not need to rely on additional network links between them. Moreover, video conferencing is a tool that enables real-time communication over the internet. Teleconferencing and online conferencing are other terms for it. It can be used for online meetings, lectures, interviews, and other interactions between people in various parts of the world. Cameras and microphones are used in video conferencing systems to send real-time audio and video over the internet, but other communication technologies such as VoIP (Voice over IP) or instant messaging may also be used. Here are the types of video conferencing: • Desktop Video Conferencing: This form of video conferencing enables users to conduct virtual meetings from their desktop or laptop computer. Typically, it entails software or a web-based platform that facilitates real-time audio and video communication, screen sharing, and collaborative tools. Desktop Video Conferencing is the initial stage towards a more streamlined conferencing experience. It enables users to initiate a video contact with a single click, allowing them to communicate face-to-face without having to set up a room or a meeting. Your team members can also use desktop video conferencing to share their screens, collaborate on documents and presentations, or simply catch up on life events. • Room-Based Video Conferencing: A more sophisticated form of video conferencing that is intended for use in conference rooms or other large meeting spaces is room-based. It usually includes specialized hardware such as cameras, microphones, and displays, as well as specialized software for conference management. The majority of online conferences are held in a dedicated conference room. It requires a gathering space outfitted with a camera and a screen so that attendees can see one another. Different technologies are used for these conferences, but Ethernet cables or wireless networks are typically used to link the cams together. Advantages of room-based conferencing include easy set-up and use, the ability to share documents via screen sharing or by printing them out on paper and placing them in front of participants’ faces when they speak, and the ability to record meetings for later review or as training material. • Mobile video conferencing: Mobile video conferencing enables individuals to participate in virtual meetings using their mobile devices, such as smartphones and laptops. Mobile video conferencing is also known as mobile teleconferencing. It frequently requires the utilization of specialized apps that enable real-time voice and video communication, screen sharing, and other collaborative features to be able to function properly. • A webinar is a form of video conferencing in which one or more presenters give a presentation to a large audience. Typically, webinars involve one or more presenters presenting the presentation. While participants can engage with the presenters via chat or other communication tools, the primary emphasis is on the presentation itself rather than on collaborative conversation. • Live streaming is the process of broadcasting a video conference or other form of event in real time over the internet. Live streaming can also be referred to as webcasting. It enables a large audience to participate in the event remotely and generally requires specialized software or hardware for capturing and broadcasting the video and audio. It also makes it possible for the audience to participate in the event. In conclusion. Video conferencing is no longer limited to office meetings and webinars. With tools such as Skype, Google Hangouts, and Facetime, we can now video conference with individuals from around the globe, regardless of our location. However, not all video conferencing platforms have the same capabilities, nor are they priced similarly. The difficulty lies in determining which option best meets your requirements. If a business intends to hold recurring video conferences, such as a weekly online seminar delivered through an online portal, the cost of entry will likely be higher than if it only intends to conduct one-time meetings with attendees from across the globe. Need to deploy a new solution for your video conference or simply revamp your video conference systems? Beyontel is a vendor-agnostic IT consulting company specializing in VoIP and cloud-based unified communications. Reach out to us today for proper guidance!

Types of Video Conferencing

March 08, 2023

A video conference is a meeting or series of meetings held using computer-based video equipment. Multipoint or point-to-point video chat is available.A significant benefit of a video conferencing system is that it only requires one network connection…

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Did You know: Zoom for Schools Zoom is one of the world's primary providers of video conferencing solutions utilized by businesses, government institutions, educational institutions, and healthcare organizations. Zoom is compatible with browsers, desktops, mobile devices, and tablets and has over 12 million commercial and educational users. It also enables you to share your desktop or a portion of a presentation in a per-meeting, free conference room. Moreover. Zoom for Schools is a version of the Zoom video conferencing platform that is intended for use in educational environments. It offers video and audio conferencing, screen sharing, chat, and virtual whiteboards to educators and students to enable remote learning. Some of the key features of Zoom for Schools include: • Breakout rooms. Teachers can create separate virtual rooms for small group discussions or activities, which allows students to collaborate more effectively. Zoom's breakout spaces are an advantageous feature for schools. They enable the creation of a space without audio or video feeds, allowing instructors to collaborate without broadcasting their conversation to the entire class. This enables greater discretion and privacy in how teachers utilize the platform. • Recording: Your Zoom meetings can be recorded and shared with your students. This is an excellent method to ensure that your students are maximizing their time with you. You can also share recordings with other instructors or administrators at your school, ensuring that everyone involved in the education of your student is on the same page. Teachers can record meetings for later playback, which can be useful for students who missed a session or for reviewing content. • Virtual whiteboard: Zoom for schools includes a virtual whiteboard that allows you to draw on the screen with your cursor or finger, then share it in real-time with your audience. The virtual whiteboard is ideal for instructors who wish to create an interactive PowerPoint presentation, or for students who wish to share notes with their classmates without passing out paper copies. • Screen sharing: Zoom for schools offers screen-sharing capabilities to facilitate teacher-student collaboration. Screen sharing enables you to share your desktop with other Zoom users, allowing them to view your computer's display. The advantage of screen sharing is that it makes it simpler for others to follow along by allowing you to share your computer's screen with them. This facilitates student and instructor collaboration on projects, presentations, and more. • Polls and quizzes: Teachers can use Zoom's polling and quiz features to engage students and check their understanding. Take a poll with your class, distribute it to the entire class, or just give it to a small group. Polls are great for getting information about what students think about a particular topic or activity. They can be used as part of your lesson plan or as an assessment tool. Moreover, Quizzes are one of the most popular tools used in classrooms today—and for good reason! Quizzes help students practice what they've learned, assess their learning from a specific lesson, and prepare them for future assessments like exams. • Security features: Zoom for Schools provides a range of security features, such as waiting rooms and password protection, to ensure that only authorized users can access virtual classrooms. A two-factor authentication system that requires a password and a code sent by text message to log in. This ensures that only those who have both pieces of information can access your account. Overall, Zoom for Schools is a valuable tool for educators and students who need to engage in remote learning. It provides a range of features that enable effective communication and collaboration, while also ensuring that virtual classrooms are secure and private. Teachers can see and hear their students' presentations using Zoom. Students have the option of using their own devices, a shared whiteboard, or a combination of both. Additionally, Zoom for schools ensures that every student is on the same page and ready to learn. This technology has entirely transformed my daily interactions with students. Beyontel is a vendor-agnostic IT consulting company specializing in VoIP and cloud-based unified communications. Contact us today to help you decide the best collaboration tool needs for your organization.

Did You know: Zoom for Schools

March 06, 2023

Zoom is one of the world’s primary providers of video conferencing solutions utilized by businesses, government institutions, educational institutions, and healthcare organizations. Zoom is compatible with browsers, desktops, mobile devices…

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Online Conferencing Future Ready Online conferencing is a service that enables individuals to meet and converse via the internet. It is utilized in various corporate contexts, including sales meetings, training sessions, and remote office meetings. Using web conferencing has numerous advantages over traditional face-to-face meetings. It is easier for employees to attend meetings, for instance, if they work remotely or have a flexible schedule. It also decreases travel expenses for businesses that want their personnel to participate in events in multiple places. Online conferencing makes it easier for businesses to share information with clients by granting them access from any location at any time. It also allows them to host virtual events where attendees can ask questions via instant messaging or live chat rooms instead of in-person meetings where everyone speaks at once. How are meetings and conferences evolving? The conference room serves as the hub of company communication. However, as technology evolves, so do our working methods and social interactions. Conference rooms will become obsolete in the future. Instead, meetings will take place in virtual environments such as Virtual Office. Virtual meeting space is a digital meeting room that allows you to hold meetings from the comfort of your home or office. It is accessible from anywhere with an internet connection. It includes everything required to host a meeting, including video conferencing tools, whiteboards and other collaboration tools, file-sharing capabilities, and more. Moreover, a virtual meeting room such as an online conference gives businesses many benefits over traditional conference rooms. They enable employees who work remotely or in numerous offices to attend meetings from any place of their choosing, and they do so at a reasonable cost. In addition, capital investments (such as purchasing new equipment or replacing outdated furniture) and operational expenses can be reduced with virtual spaces (such as paying for travel costs). And because they are accessible 24/7/365 from any location in the world, they make it easier for workers who work remotely or in various offices to join in meetings from any place they want. They do so at a reasonable cost. How to find the right conference solutions for your business? There are numerous solutions available, each with its advantages and disadvantages. The first step is to determine which features are necessary. Do you require the ability to record the meeting? Do you need live broadcasting capabilities? Will people be watching on their smartphones, or will they be gathered in a room? Here's how to find the right one for you: • Determine the type of audience you wish to attract. • Determine the characteristics you require most (like video conferencing, screen sharing, or other tools) • Evaluate pricing and any potential hidden expenses. • Determine if there are any additional considerations, such as security requirements or compliance mandates. In conclusion, online conferencing is more cost-effective than face-to-face meetings for presenting content and discussing ideas, but it is also less expensive. Additionally, it cuts travel expenses and saves time for employees frequently stationed in different cities or countries. Moreover, employees who cannot make it to the workplace might utilize internet conferencing. Thus, transitioning to a digital space makes your business future-ready to deliver the most effective collaboration and communication! Need to revamp or upgrade your collaboration tool for your business? Beyontel is a vendor-agnostic IT consulting company specializing in cloud-based unified communications and VoIP systems. Contact us today to help you decide and identify your next step.

Online Conferencing Future Ready

February 27, 2023

Online conferencing is a service that enables individuals to meet and converse via the internet. It is utilized in various corporate contexts, including sales meetings, training sessions, and remote office meetings…

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Microsoft Teams is among the most intriguing tools currently provided by Microsoft. It is a helpful communication channel due to its many useful features, such as real-time messaging, instant messaging, video and audio chatting, creating meetings, and interfaces with other programs.

Microsoft Teams Quality vs Quantity

February 24, 2023

Microsoft Teams is among the most intriguing tools currently provided by Microsoft. It is a helpful communication channel due to its many useful features, such as real-time messaging, instant messaging, video and audio chatting, creating meetings, and interfaces with other programs. ..

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With the introduction of Microsoft teams, tons of benefits have been realized since the boom of virtual space post-pandemic. If you're on a team, Microsoft Teams can help you keep organized and get work done more efficiently.

Now You Can Have MS Teams Of Your Dreams: Cheaper And Faster Than Your Ever Imagined

February 23, 2023

With the introduction of Microsoft teams, tons of benefits have been realized since the boom of virtual space post-pandemic. If you’re on a team, Microsoft Teams can help you keep organized and get work done more efficiently…

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4 Best Microsoft Teams Alternatives for 2023 In addition to working on department-wide projects, tracking impending chores, scheduling video meetings, joining new message channels, and modifying files, modern employees are in an almost constant state of teamwork. Collaboration solutions such as Microsoft Teams assist employees in monitoring deadlines, communicating across channels, and ensuring that everyone is working with the most up-to-date versions of projects and information. Microsoft Teams interfaces with popular third-party business tools, facilitating the integration of collaboration and communication into a single interface. Microsoft Teams is not suitable for everyone, particularly those who do not work in the Microsoft 365 environment. In this post, we analyze the features, user experiences, available communication channels, cost, and more of the top alternatives to Microsoft Teams: Alternative #1: Zoom • Zoom One is a team communications platform that integrates Zoom's core applications and collaboration features, such as Zoom Meetings, Zoom Phone, chat messaging, file sharing, and idea brainstorming, into a single, synchronized interface. • Zoom is best known for its Meetings application, which makes it simple for teams to join dynamic HD-video meetings with up to one thousand participants, filters, and other dynamic collaborative video capabilities. • Zoom Phone offers HD video chat and integrates with omnichannel contact centres. Zoom Chat promotes cooperation and the sharing of media, including the sharing of whiteboards and calendars. • Key Features: o Virtual Meetings: Zoom Meetings, a videoconferencing tool that rose to prominence during the 2020 pandemic, supports up to one thousand users and includes screen sharing, chat, live captioning, meeting recording and transcription, the ability to join and start meetings easily from calendars, and audience engagement tools such as polls, hand raising, and music. o Team Chat: Zoom Chat enables users to exchange direct or group communications with files, videos, emojis, and GIFs. Jump immediately into meetings and whiteboarding from chat o Digital Whiteboard: A virtual collaborative environment with a whiteboard interface that enables users to sketch and brainstorm before, during, or after meetings using sticky notes, drawing tools, comments, and simple whiteboard sharing. o Zoom Phone offers HD voice on mobile, desktop, and desk phones, as well as intelligent call routeing, an IVR auto attendant, call recording, line sharing, voicemail, call logs, and contact lists. Alternative #2: RingCentral • Using RingCentral's MVP (Message, Video, Phone) suite, customers can create groups and teams, chat, create and join video conferences, make phone conversations, sketch and whiteboard, share media and files, create and assign tasks and checklists, and send desktop and mobile faxes. • The dashboard of the RingCentral collaboration area enables users to monitor all mentions, prefered contacts, direct messages, and teams. Clicking on any of these opens the corresponding chat, with shared files sorted to the right. • Key Features: o Users are able to create groups and teams, as well as send private messages to internal or external contacts. All discussions are recorded and can be searched by keyword or mention. Easily transition from discussion to a call or video with a single tap. o Users can create new tasks immediately in message chats and message history, set calendars, and create and assign to-do lists that can be checked off by any user. o RingCentral's phone service offers calling, SMS, voicemail, voicemail transcription, and faxing, among other features. Users can adjust ringtone, phone number, routeing settings, multilingual IVR, and calling extensions via desk phone, desktop, or mobile softphone. o RingCentral's video meetings can accommodate up to 200 participants and feature live transcription, speaker identification, and presentation styles that allow the speaker to choose their positioning on the user's screen. Auto-follow camera mode tracks the speaker's motions automatically, and enhanced meeting insights such as highlight reels and summaries assist absent team members in catching up. Alternative #3: Dialpad • Dialpad is an internal and external communications platform that organizes inboxes, contacts, team message channels, and recent conversations inside a single dashboard for VoIP voice, chat, and video. A search bar offers quick contact lookup, and the middle of the screen displays conversation history, contact lists, missed calls, and more menus. • Key Features: o Dialpad HD video conferencing is designed for intra-team meetings with up to fifteen members. Scheduled meetings automatically phone participants at the start time, and hosts can develop and distribute agendas and related files prior to sessions. Utilize screen sharing, meeting chat, and the host's meeting timer to keep on track during the meeting. o AI Transcriptions: Dialpad AI automatically transcribes all video and audio calls, recording action items and sending a call summary immediately upon the call's conclusion. o During a call, agents have access to a comprehensive set of tools, including the ability to transfer calls, add new participants, share the screen, switch from desktop windows to mobile devices, record, and more. o Within chat channels, users can communicate images and text, answer with emoticons, and launch a phone chat or video meeting with a single click. Dialpad tracks and indicates who is speaking in video meetings. Dialpad connects with any major calendar app, providing users with a view of their whole day and access to the day's activities directly from the calendar. Alternative #4: Go to connect • GoTo Connect is the collaboration, calling, and customer engagement platform for GoTo, providing cloud phone calling, video conferencing, internal chat, SMS, and multichannel contact centre capability on desktop and mobile Android and Apple iOS devices. • Key Features: o Host video conferences with up to 250 attendees, screen sharing, sketching tools, custom backgrounds, and in-session chat. Meeting links allow anyone to join with a single click, making them simple to share in chat with coworkers, clients, and other external connections. o Each meeting is transcribed, and users receive the whole transcript afterwards so they may search for certain terms and go to specific points in the dialogue. Meetings can be stored indefinitely on the Meeting History page. o More than just a ring group or auto attendant, GoTo Connect's dial plans enable you to precisely control how incoming calls navigate your phone system. Incorporate numbers, tools such as faxing and scheduling, language options, user group and password authentication, and more into a call path with step-by-step timing controls. Microsoft Teams delivers a great deal of power and collaboration possibilities to businesses of all sizes. However, the intricacy introduced by so many features may be intimidating to inexperienced users. In addition, your company may not be able to afford Microsoft's licencing fees for the complete suite of tools, including Exchange email and SharePoint Online. There are other free options available that provide teams with core capabilities. Finding the best collaboration tool for your business could be a challenging task as there are tons of options you might see online. Beyontel is a vendor-agnostic IT consulting company specializing in cloud-based unified communications. Contact us today!

4 Best Microsoft Teams Alternatives for 2023

February 22, 2023

In addition to working on department-wide projects, tracking impending chores, scheduling video meetings, joining new message channels, and modifying files, modern employees are in an almost constant state of teamwork…

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Microsoft Teams is a communication and collaboration platform that brings together the resources teams use to complete their work regardless of location or activity.

The Advance Guide to Microsoft Teams

February 21, 2023

Microsoft Teams is a communication and collaboration platform that brings together the resources teams use to complete their work regardless of location or activity…

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What is a conference solution? Conference solution is conference business management software for conference organizers. It is intended to communicate with prospective customers and track all their activities.

What Makes A Good Conferencing Solution?

February 20, 2023

Conference solution is conference business management software for conference organizers. It is intended to communicate with prospective customers and track all their activities...

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The New Way To Use Microsoft Teams Is Epic Microsoft Teams is a central location for teamwork. It's a place where you can share ideas, keep track of what everyone is doing, and get stuff done even when you are in different areas. Moreover, Microsoft Teams makes teamwork easy. It frees up the time spent on email and meetings so that teams can focus on their work. Find out the latest in Microsoft Teams features below: 1. Unified Communications - Unified communications is the integration of different forms of communication into a single system. Unified communications systems combine telephony and data networking technologies, such as voice over IP (VoIP), video conferencing, instant messaging, faxing, and email. In a Microsoft Teams deployment, it is possible to integrate with 3rd-party UC products using the Microsoft Teams Connector. With unified communications, it offers a single platform for chat, calls, meetings (including video), and files, a variety of apps and bots to help you get things done faster, and a built-in library for storing and accessing files across the organization. 2. Integration - Microsoft Teams supports several third-party connectors, including Salesforce, SAP, and SharePoint. These connectors allow you to integrate apps important to your business in one place. In addition, Microsoft Teams has you covered with many apps, including Yammer, Trello, Asana, Jira, Google Drive, and more. These apps help streamline your workflow and keep you focused on what matters. 3. Use bots or Chatbots - A bot is a computer program designed to perform simple and structurally repetitive tasks. Bots have many applications in business, marketing, and tech. Bots are also often used to execute specific functions on behalf of users. In Microsoft Teams, you can use bots or chatbots to help you collaborate with your team members. You can ask questions like "What's the status of this project?" or "Who is working on this?". You can also ask for updates about the work that has been done and what needs to be done next. 4. Scheduling - The scheduling feature allows teams to schedule meetings and distribute meeting invitations with a single click. The scheduling feature is built-in into the Microsoft Teams app, which is available on every device. All you need is a working copy of Office 365 or Exchange Server. With the scheduling feature, you can view all upcoming meetings in your calendar, add appointment details, invite participants from any device, and send meeting updates to attendees by email or text message (SMS). 5. Create Polls - With the new polls feature, you can create a poll and send it to your team. The poll appears in their inbox as an invitation that can be accepted or declined. When someone accepts the invitation, they will get a link to the poll in their chat window. They can then answer the questions and submit their votes. 6. File Sharing - Comprehensive file-sharing capabilities are the key to success in any organization, and Microsoft teams deliver. With Microsoft teams, you can share files with your team members and see who's working on them - so you know where they are and how they're progressing. You can now transfer files directly from OneDrive into your team conversations. This helps you keep your files where you need them and in context with the discussions in which they were created. 7. Team channels - Team channels can connect to anyone or any team worldwide. It is easy to share information with your team and get updates from them. You can also use it to converse with your team on any topic. With this tool, you can share files, images, and links with others on your team. You can create groups within the tool so that it becomes easier for you to communicate with each other. You can also create an Office 365 group within the app so that it becomes easier for you to communicate offline or away from work. 8. Notifications - Notifications are the most-used feature in Microsoft Teams. The most recent update brings improvements to notifications, including new options for delivery and content customization, new delivery methods for desktop apps, email, and mobile (including Android and iOS), and improved organization of notifications on the home page. 9. Accessibility - Accessibility is a critical component in the design and development of Microsoft Teams. The chat-based workspace includes features that make it easier for people with disabilities to use Teams as their primary work tool, including voiceover, screen reader, high contrast mode, and keyboard shortcuts. To sum up, the new features of Microsoft Teams are exciting. This is another sign that Microsoft wants to match or beat Slack in the workplace collaboration game. That could mean Microsoft Teams will continue to become more essential to businesses in the coming future. Get ready to see some new features on Microsoft Teams as it begins its rollout to users of Office 365. The focus is on making teamwork easier for both individuals and teams everywhere.

The New Way To Use Microsoft Teams Is Epic

February 13, 2023

Microsoft Teams is a central location for teamwork. It’s a place where you can share ideas, keep track of what everyone is doing, and get stuff done even when you are in different areas…

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Microsoft Teams: Does Size Matter? Microsoft Teams is one of the most popular communication tools used in the workplace. It allows you to collaborate with your team, organize meetings and share files, all from the comfort of your computer. But what if you have a large team? Do Microsoft Teams have the capacity to handle a large number of users? In this article, we'll examine what you need to know about Microsoft Teams and its limitations in teams with large members. Basic/Free Version With a free subscription and the ability to connect with all your team members through one platform, you'll be able to manage your workflow and collaborate seamlessly. You can also use Microsoft Teams to host meetings, share files, schedule appointments, and more! How many people should be on a Microsoft Teams channel? - The answer depends on what kind of team is being formed and what kind of work they'll be doing. A team might only need one person if they only need to manage the channel's calendar and set up meetings. However, they will share documents regularly or discuss important decisions. In that case, it's best to have more than one person involved at all times—ideally, three or four people per channel. The limit for joining a meeting is 100 participants per session, with Unlimited group meetings for up to 60 minutes. It also comes with unlimited chat with coworkers and customers, 5 GB of cloud storage per user, and File sharing, tasks, and polling. Paid Version While the basic version of Microsoft Teams is free for small businesses or organizations that don't need more than 50 team members using it at any given time, there's also a premium. This version has an unlimited number of users but does not include any additional storage space beyond what comes with the free version; it does, however, offer some other features, such as integrated video conferencing and one-click meetings. The paid version of Microsoft Teams has a few advantages over the free version, but the biggest one is an increased limit on users per team. If you have more than 300 people working together in your business, it makes sense to upgrade to the paid version so that everyone can be part of one large group chat instead of splitting into smaller groups. Furthermore, the paid version also offers extra benefits like admin controls over who has access to which groups and resources and access control for files shared within your organization's network space via SharePoint Online or OneDrive for Business. In a nutshell, it's not only the size that matters when using Microsoft Teams. Other aspects should be considered, such as your business organization's model and your team's collaborative work. The primary or free version may cater to your organization's requirements, such as the number of users. Still, the premium may be more impactful as features in the paid version support your operations, such as the hours of collaboration discussions and the amount of data file storage. Let us help you decide which one will work best for your business. Beyontel is a vendor-agnostic IT consulting company specializing in cloud-based unified communications. Our consultants are ready to support you. Talk to us today!

Microsoft Teams: Does Size Matter?

February 10, 2023

Microsoft Teams is one of the most popular communication tools used in the workplace. It allows you to collaborate with your team, organize meetings and share files, all from the comfort of your computer…

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Is Microsoft Teams Worth It To You? Microsoft Teams is a growing collaboration tool that allows teams to communicate and collaborate effectively. It can help your business grow by enabling information sharing, increasing productivity, and improving customer service. Microsoft introduced the platform in 2016, and has grown to be one of the most popular tools used in workplaces worldwide. The feature-rich platform provides an all-in-one solution for team communication, task management, meetings, chat, content sharing, and more. It includes other features like scheduling meetings and calls, sharing files, and creating real-time polls and surveys. The best part is that it integrates seamlessly with other Office 365 applications! But how much value does it add to your team? And how do you know if it's right for you? Here are the top benefits you should know: 1. Microsoft Teams is free for all users who have an Office 365 subscription. 2. It integrates with other popular tools like Skype for Business, SharePoint Online, and OneDrive for Business to provide a single experience across all applications. 3. It offers unlimited chat messages, file storage, and mobile access to all your conversations and files so that you can work from anywhere at any time. 4. You can also schedule video calls, share content such as documents or photos through channels or group chats, and create surveys within teams to get feedback from your colleagues more efficiently than ever before! 5. It's easy to use. The interface is similar to other chat platforms you're already familiar with (like Slack), so it doesn't take much time to get used to. 6. It's secure. You can set up two-factor authentication, which makes it harder for hackers to gain access if they steal your password. 7. You can communicate with anyone in your organization or outside parties, including clients and vendors. In terms of its key features: 1. Team Chat: Microsoft Teams is a chat-based workspace where you can connect with colleagues in real-time, share files, and seamlessly transition from chat to voice or video calls. 2. Calendar: Keep your workday organized with a shared calendar that automatically updates when someone makes changes, so you don't have to check for updates constantly. Integrate your calendar with other apps, such as Outlook and Google Calendar. 3. Files: Share files and collaborate on them with your teammates through chat, email, or conversations within the same app. This feature also allows you to set permissions so that only certain people can see specific files at certain times. You can even use it as a Dropbox alternative if needed! 4. Meetings: Create meetings quickly by dragging participants into the room from their profile cards or group chats, then start chatting immediately. At the same time, everyone gets notifications they're invited to join—even if they're offline! When everyone's ready to go live on video chat, there's no need to stop talking—click "Start Meeting." 5. A built-in video conferencing system that works better than Skype for Business and other video conferencing tools on the market today. So is Microsoft teams worth it to you? You have to answer this question yourself, but Microsoft Teams has excellent potential. Microsoft Teams is undoubtedly worth a try if you're on a business network where it's the norm to use Office 365. It's free, so there's little risk in that alone. But whether or not it becomes your go-to venue for online collaboration is up to you and your team. Beyontel is one of the leading IT consulting companies in Australia specializing in VoIP systems and cloud-based unified communications. Contact us today to help you decide what solutions you need for you collaboration tool.

Is Microsoft Teams Worth It To You?

February 08, 2023

Microsoft Teams is a growing collaboration tool that allows teams to communicate and collaborate effectively. It can help your business grow by enabling information sharing, increasing productivity, and improving customer service.

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10 Things You Should Know Before Digging Into Microsoft Teams Team chats are a place to organize and collaborate on projects, formulate ideas, and generate new leads. If you're looking to improve your workflow, attract business partners, or enjoy the convenience of shared calendars with this tool, you'll want to read what's coming next: 1. Microsoft Teams is the best place to collaborate and get work done. With Microsoft Teams, you can create shared workspaces for different projects or teams and create channels for specific topics. You can also share files with teammates and enable chat, so everyone is always up-to-date on what's happening with the project. 2. It's a platform for teams of all sizes, from small businesses to enterprises. It allows for real-time communication so that you can keep your team up to date on projects and progress. Plus, it includes tools that help you organize workflows and keep track of important information. A free account can support up to 300 people per meeting room. 3. You can use Microsoft Teams on your phone, desktop, and web browser. It is an intelligent communications platform that helps you get work done with your colleagues. It combines chat, meetings, voice and video calling, and file sharing in a single place to get the right people together to make decisions, solve problems, and move projects forward. Microsoft Teams works great on mobile devices and is built to make it easier for everyone on your team to get things done. 4. You can share files, video calls, and screen share with anyone on your team. With its simple interface, you can share files, video calls, and screen share with anyone in your team—even if they're across the world. It is a collaborative workspace where teams can get things done. It's built on Office 365, so you can share files, video calls, and screen share with anyone in your group. 5. Use it as a hub for all your team communication and productivity tools (e.g., SharePoint). You can create channels, or chats, to keep tabs on what everyone's working on. Need to share a document? Just attach it to your message, and you're done! Need to find something? Just search within the app. Microsoft Teams also comes with apps that integrate with other productivity tools you may already use, like Slack and Office 365. And if you don't use any of those tools yet, it's easy to start with Microsoft Teams because it's built right into your browser—all you have to do is log in! 6. Connect with other apps you use at work, like Mail, Calendar, OneDrive, etc. Microsoft Teams is built around integrating with the apps you already use at work. With Microsoft Teams, you can connect to any app that supports Office 365 REST APIs, including Mail, Calendar, OneDrive, and more. You can use it to keep track of conversations with anyone in your organization, see who is available for meetings or calls, and connect with other apps like Mail, Calendar, OneDrive, etc. 7. It works across Office 365 plans, so no matter what you're using today, you can use Microsoft Teams too! 8. It's built on Office 365, so it's secure and reliable. Microsoft Teams is designed to be reliable, with built-in high availability, disaster recovery, and a 99.9% uptime guarantee. Microsoft Teams works across all major platforms, including Macs and PCs, iOS devices (iPhone and iPad), Android devices (phones and tablets), and Windows Mobile devices. 9. You can create channels based on topics or projects with just one click. It is easy to create channels based on issues or projects with just one click. You can move channels around quickly if you need to change their hierarchy or develop sub-channels for a more granular organization. 10. It's free to use! Microsoft Teams is a unified messaging app where conversations and content come together in new and exciting ways. There's no doubt that Teams brings an impressive set of features to the team collaboration table, but the best part is it's powered by Office 365 Groups, which means you can change your mind at any point down the line. At its core, Teams is a secure communication and collaboration platform.

10 Things You Should Know Before Digging Into Microsoft Teams

February 06, 2023

Team chats are a place to organize and collaborate on projects, formulate ideas, and generate new leads. If you’re looking to improve your workflow, attract business partners, or enjoy the convenience of shared calendars with this tool.

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Key Features Of Video Conferencing Software Video Conferencing software allows users to conduct online meetings and conferences. It offers many tools, such as video recording, web conferencing, desktop sharing, and more. In addition to the advanced features, it also provides an easy-to-use interface that makes it easy for users to get started with the software. Here are some key features to look for when choosing your video conferencing software: • Connectivity: The best video conferencing software will support many devices, so you can use it on whatever device you prefer. This means it should support laptops, desktops, tablets, and smartphones. Look for an app that works across multiple platforms so you can easily connect with your colleagues no matter where they are located. • Audio & Video Quality: The best video conferencing software will offer high-quality audio and video so everyone can hear everyone else during the call without any lag time, interruptions from dropped calls, or poor connection speeds between participants on either end of the conversation. Look for apps that use advanced technology like HD • Video quality - if you spend your money on video conferencing software, it better be high-quality! You want your clients or coworkers to feel like they're in the same room as you when you're on a call. This will help build trust, increase productivity, and make for better relationships in general. • Chat functions - video conferencing is great for getting work done efficiently with coworkers or clients from different locations worldwide, but sometimes it's nice to chat with them too! That's where chat functions come in handy—they allow users to communicate without pausing their workflow (or even stopping working). Chatting can also be fun! • Call recording - if something important happens during a meeting or conference call, it should be recorded. • Ability to share your screen - Facilitate interactions with remote teams and clients by sharing your desktop or selected applications. With the power of video conferencing software, you can also share your screen with other participants. This feature is excellent for showing off applications or even demonstrating a process step by step. • File sharing and collaboration - With powerful file sharing and collaboration tools, users can upload files to a document library in the cloud and share videos, whiteboard sessions, and other resources with different attendees during real-time meetings. If your business regularly deals with off-site meetings, video conferencing software may be a valuable tool to consider. Video conferencing software saves money while staying connected with employees, colleagues, and clients. Your video conferencing solution should allow you to communicate with employees and prospects in real-time. It should be easy to use on the desktop and accessible from mobile devices to stay connected wherever you are. It should also offer powerful enterprise features to help your business be more productive and efficient. Depending on which solutions, key features must be able to cater to your needs to increase efficiency. Let us help you find the best software solutions for your conferencing tool needs! Talk to us today.

Key Features Of Video Conferencing Software

February 04, 2023

Video Conferencing software allows users to conduct online meetings and conferences. It offers many tools, such as video recording, web conferencing, desktop sharing, and more…

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Myths About Microsoft Teams With many firms incorporating it into their hybrid setup, Microsoft Teams has recently generated a lot of hype. Most Microsoft employees would likely agree that this is one of the best products they have ever produced. This product is a reliable, underappreciated winner for many businesses looking for a social solution and a cohesive team experience. The frequent misconceptions about Microsoft Teams will be discussed today, and we'll also look at how implementing Microsoft Teams features can enhance team collaboration. Myth #1: Microsoft Teams is just another chat app. Truth: A chat app is quite helpful, but there are other ways to interact. Microsoft Teams enables real-time communication between team members, file sharing, the creation of rich content that is simple to read and modify, and integration with other Office 365 services like Planner. Myth #2: Microsoft Teams is just for work. Truth: Microsoft Teams was made to support employees in producing their best work from anywhere in the world. You can connect with people using Microsoft Teams to discuss ideas and complete tasks, whether at home or on the go. Due to its ability to help you arrange your daily life, Microsoft Teams is also helpful for personal use. Microsoft Teams, for instance, can assist with trip planning if you organize a vacation with friends and family. You might make a chat room where everyone can upload images of their favorite vacation places, exchange restaurant and activity suggestions based on the group's preferences, and keep each other informed of crucial information like flight times or if they require passports. Myth #3: You need an Office 365 account to use Microsoft Teams. Truth: The truth is that you can always join up for a free trial of Office 365, which includes Microsoft Teams. Use the same login information to access Microsoft Teams if you already use Office 365. This implies that anyone with a free Microsoft account can use Microsoft Teams without paying anything! Myth #4: Microsoft Teams doesn't have a free version. Truth: In actuality, Microsoft Teams does provide a free version. The free edition of Microsoft Teams does not offer call integration or file sharing with groups and other users. For instance, you could make the team on your Microsoft account and invite others to join it. A team can also be created with an Office 365 Business subscription, which offers a free first year of use. Myth #5: Microsoft Teams is just like Slack. Truth: The two applications, Microsoft Teams and Slack are different. For instance, they both offer chat rooms. Microsoft Teams is a platform for team collaboration that consolidates all team messages and data into one location, making it simple to find what you need and complete tasks. Slack has no team-wide chat history search option or audit log capabilities. In comparison, these functionalities are already included in Microsoft Teams and are free! Myth #6: It takes a lot of work to learn how to use Microsoft Teams. Truth: If you've used other Microsoft products like Word, Excel, PowerPoint, or even Outlook before, you may find Microsoft Teams to be highly intuitive and straightforward to use. This is because numerous Office functions, such as the calendar and email, are also available in Teams. The truth is that if you already have some fundamental computer skills, you can pick them up very rapidly. We've discovered that teams familiar with using several types of collaborative platforms typically ramp up more quickly than those not. Myth #7: You need a lot of high-end hardware for your team's members Truth: You can use Microsoft Teams anyplace because it functions on a range of hardware and connections. Microsoft Teams can be used on a PC, Mac, phone, or tablet. Additionally, you can use it while working remotely or traveling anywhere there is an internet connection. Myth #8: You need to be an IT expert to set up Microsoft Teams Truth: Anyone can set up Microsoft Teams; you don't need to be an IT pro. An excellent resource for Office 365 training is Microsoft Teams. When unsure where to begin, this is the ideal way to do so. You can do it from anywhere in the globe if you have a computer and an internet connection. You don't need to install anything on your computer to utilize your team; simply login in using your Microsoft account. Microsoft Teams is a powerful tool that can help organizations transform how they communicate and collaborate. Microsoft teams is free for use in schools and businesses that upgrade to the latest version of Office 365. According to Microsoft, it can help anyone do teamwork more simply, powerfully, and productively. Are you needing help in finding the best collaboration tool for your business? Beyontel is a vendor-agnostic IT company specializing in cloud-based unified communications. Contact us to help you decide!

Myths About
Microsoft Teams

February 02, 2023

With many firms incorporating it into their hybrid setup, Microsoft Teams has recently generated a lot of hype. Most Microsoft employees would likely agree that this is one of the best products they have ever produced…

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How Can Microsoft Teams Improve Hybrid Work Setup? Microsoft Teams is an all-in-one collaboration platform, designed to help teams work together and get more done. With Microsoft Teams, you can easily set up a hybrid work environment that provides real-time communication and collaboration across your organization. The app has a lot of features that make it easy to collaborate with people from other locations and companies. If you are working in a remote environment, this can be a great tool for collaborating with your team members. It integrates seamlessly with other Microsoft applications like Office 365 and Azure, which means you can use the tools you already know while getting the most out of your team's productivity. The power of Microsoft Teams lies in its ability to bring together people with different skill sets and experience levels into one workspace where they can collaborate easily on projects. With Microsoft Teams you can: • Organize team work schedules and tasks - Microsoft Teams is a great way for teams to stay organized and keep track of their work schedules. It helps you organize your work schedule, assign tasks, and communicate with your team in real-time. With Microsoft Teams, you can create a team calendar so that everyone has access to it and can easily find out when they need to be working on what task. You can also use this tool to set up meetings with different members of your team or share documents with them so that everyone is on the same page at all times! • Set reminders for deadlines - Hybrid work setup is a great way to bring teams together, but it can be difficult to keep track of deadlines, projects, and priorities. Microsoft Teams can help you stay on top of your workload by providing reminders for your most important tasks. You can set reminders for yourself or others in your organization so that everyone knows what they need to get done. In addition to setting reminders, you can also create custom email notifications with Microsoft Teams. By setting up email alerts that are specific to your team or project, you can stay informed without having to check your email constantly. • Video calling - You can use this feature to talk face-to-face with colleagues on the other side of the world without having to travel there yourself. This is useful if you want to avoid spending time traveling or if you have a disability that prevents you from traveling easily. • Screen sharing - If someone needs access to your screen so they can see what's happening on it, then this feature will let them do that easily without having to wait until they're in front of your computer screen at work or home (if they're using remote access software like LogMeIn) • File Sharing - The file sharing feature enables users to upload documents onto their team's Drive folder so that everyone has access to them whenever they need them most. This helps ensure that all documents are stored securely within this area without having to worry about losing track of where they were stored originally or how much space was used up by each file being uploaded there (which could lead someone else into thinking there wasn't enough room left for their own needs). • Voice chat - This lets teams share information quickly and easily so they can work together more effectively. It works just like text chat except that instead of typing messages into boxes, everyone talks into their computers' microphones at once so everyone else can hear them all at once! Microsoft Teams is a solid way to implement a hybrid setup, and the team is continually rolling out new features that will improve how you work. While Microsoft Teams does little to change how teams operate, it is one platform that helps facilitate them. The future of enterprise communication at large looks very bright, and we can't wait to see what else gets added this year and beyond. Got questions on how to switch to MS teams or revamp your business collaboration tool? Beyontel is a trusted vendor-agnostic IT consulting company specializing in VoIP and cloud-based unified communication. Talk to us today!

How Can Microsoft Teams Improve Hybrid Work Setup?

January 31, 2023

Microsoft Teams is an all-in-one collaboration platform, designed to help teams work together and get more done. With Microsoft Teams, you can easily set up a hybrid work…

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Improve Productivity With MS Teams Productivity is an important factor in running a business. It can be difficult to measure and is often used as a catch-all term to describe how efficiently you are using your time. However, it's not just about how long you work. Productivity also covers how much work you get done in a given amount of time and if you can use your time efficiently. In the workplace, it is crucial that the tools we use not only support our productivity but also those of our co-workers. If you're working in a team or relying on anyone else to accomplish a task, effective communication and flexibility are essential. Microsoft Teams is an online collaboration tool that allows you to centralize all your applications in one place. Microsoft Teams provides easier and faster communication and sharing of files such as documents, images, and videos among coworkers or project team members. Thus, eliminates all the back-and-forth communication that put all efforts to waste and increases responsiveness. Here the MS team’s key features help to improve productivity: • Integration with other tools. This allows users to collaborate on projects using different tools at the same time. This means that your team members will be able to access the information they need without having to switch between different platforms or applications. It is a collaboration tool that helps teams get work done together. It allows users from different departments to collaborate and communicate with each other. The app integrates with many other tools like Microsoft Office 365, Dropbox and Google Drive, etc. This helps users to collaborate and share information easily between different teams or departments. • Creating a central place where everyone can see what everyone else is working on and have discussions about it. The ability to have all of your conversations in one place prevents confusion and lost information, which leads to more efficient workflows and better productivity. • Instant messaging feature which allows users to communicate quickly without having to leave their workspace or open another application. The instant messaging feature in Microsoft Teams is one of the best features of the app. It allows teams to communicate more efficiently and in real-time, which is crucial for any business that needs to be able to react quickly to changes in their environment or customer demands. This feature is also useful for getting quick answers from experts on the team, who may be available at any given moment because they are not physically present in the office or office building. • Video calling feature where you can share screens or screen share with other people in real-time. The video calling feature is an amazing feature that allows users to communicate with one another in real-time. Users can speak face-to-face, which increases productivity and collaboration. In addition to the video calling feature, Microsoft Teams also has a voice call feature that allows you to hold a conversation over the phone with your coworkers. This is great for when you need face-to-face communication but cannot meet them in person. It's also useful if you want everyone on your team to be able to hear what someone has to say without having them waste time trying to explain it all again later when they're back in front of their computer screen. • Collaborate on Files in Real Time - Microsoft Teams makes it possible for multiple people to work on the same file simultaneously. This allows teams to communicate more effectively and efficiently than ever before. • Easily Share Files with Others - You can easily share files with other members of your team or organization by simply clicking the share button in Windows Explorer or File Explorer. You can also send files through email or OneDrive directly from Teams. • Create a Shared Calendar - Create a shared calendar for your team so people know where everyone is at all times! This will help keep meetings on track and make sure no one misses anything important during work hours. In Summary, Microsoft Teams offers everything users need to more efficiently collaborate and create more. It offers both a realistic market alternative for small team collaborations, as well as a unified platform for larger enterprise collaboration. For businesses that prefer the familiarity of Microsoft Office products, this is an excellent alternative to other solutions. On the other hand, successful workplace collaboration software needs to lay the foundation for a lot of day-to-day interactions between team members. To be truly successful, it must be easy to use and should inspire productivity within teams and between cross-functional groups.

Improve Productivity With MS Teams

January 29, 2023

Productivity is an important factor in running a business. It can be difficult to measure and is often used as a catch-all term to describe how efficiently you are using your time. However…

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What Makes MS Teams A Standout Collab Tool? Collaboration is vital in any organization. Collaboration tools help people to work together more effectively by allowing simultaneous access to information, ideas, reports, and forms. Companies are looking for ways to become more effective and cut costs in an increasingly global business environment. And collaboration tools play a vital role in making this happen. Investing in collaboration tools is one of the best ways to ensure that your team works smoothly and effectively. Collaborative tools allow you to reduce the time it takes to get a project done, improve communication, and increase productivity by ensuring every team member has access to the same files, no matter where they are or what device they're using. Microsoft Teams is a cloud-based platform that helps you collaborate and get work done. With it, you can chat with teammates, join video calls, share files, and much more. If you're already using Office 365, you already have Microsoft Teams. Here are some of the top benefits of Microsoft Teams: • You can connect with your team in one place: Get real-time notifications from your team and start conversations instantly. Use Microsoft Teams to communicate with your coworkers from anywhere—in person (via video), on the phone (with voice or video calling), or over email. Chat about projects and get help from experts when you need it most. • Manage team communications in one place: Chat with teammates using text messages and images, share files and links, schedule meetings easily, and track who's working on what with easy-to-read activity feed updates. In addition, meetings are easier to start and join so that you can invite anyone for quick virtual face-to-face conversations or longer, more in-depth discussions. You can also use audio and video conferencing to connect with people who aren't on your team. • Make decisions together: Use polls or questions to understand your team's thoughts before making decisions together. Create a poll by choosing a question and then adding answers, or add a query directly into a chat conversation by clicking the "Insert" button below the message box at the bottom left corner of your screen. You can also use the chat feature to brainstorm ideas, share files, or discuss issues that must be resolved. This allows everyone involved in your project to have a voice in how it progresses. • Get organized with task management: Microsoft Teams is an excellent tool for managing your tasks. It allows you to create and assign tasks, organize them into projects, and assign them to others in your organization. The app also helps you keep track of what's being done and when it's due, so there's clarity about who's doing what and when. Add tasks to Microsoft Project Online tasks lists and any other task list in SharePoint Online sites. • Improve cost management: The platform allows for better communication and collaboration among your team members and is straightforward to use. Because Teams is cloud-based, no software or hardware costs are associated with its use. This means more money in your pocket! And because it's so easy to get started using Teams, there's no learning curve—you can be up and running within minutes. In conclusion, Microsoft teams is an excellent app for teams to work together and communicate. The features of Microsoft teams are great and continuously evolving. It is beneficial for the team members and leads to increase productivity. The users also feel comfortable because of the chat rooms, texting, and much more everything works fine. It is designed to be a tool for businesses to communicate. You can set up groups and channels and share important information within the organization. The best part is that Microsoft Teams come at no extra cost with an Office 365 Business or Enterprise subscription to Microsoft.

What Makes MS Teams A Standout Collab Tool?

January 27, 2023

Collaboration is vital in any organization. Collaboration tools help people to work together more effectively by allowing simultaneous access to information, ideas, reports, and forms. Companies are looking…

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Microsoft Teams is a powerful communication platform loaded with features and integrations. The good news is that up to 24 users can use MS Teams for free for their team communication efforts. Paid plans come with more robust benefits. Many want to know about Microsoft Teams Free Vs. Paid. In this post, you will learn about some of the differences between Microsoft Teams free vs. paid and when it is worth it to upgrade. What is MS Teams Free? Microsoft Teams Free is a free version of Microsoft's collaboration tool, which lets teams collaborate in real-time on their projects, chat and share files. The program has all the features needed to organize a project but needs some enterprise features, such as advanced search and unlimited storage space. • Real-time chat • Video calls and screen sharing • Share files and links with anyone in your organization • Share notes with your team • Stay on top of conversations with notifications for important events and updates. • The user cannot create or join channels on mobile devices. They can only access them from a web browser or desktop. • Limited to 10 users per team, and no guest accounts are allowed. • Free users are limited to using only up to 300 participants in a single chat room. This includes direct messages and mentions—they count toward your limit. • Free users can't create polls on their channel pages or share files larger than 100MB • Free users don't get access to most of the apps that come with MS teams paid, including Salesforce and ServiceNow. • The free version of MS Teams has a 1GB limit on file storage per user. • The free version does not come with the right to use Office 365 software such as Word, Excel, PowerPoint, etc. What is MS Teams Paid? MS Teams paid has all the same features as its free counterpart but includes unlimited storage space and advanced search capabilities. This app version gives you access to advanced features like deep integration with Outlook and Office 365, added security, and more control over your team's data. • Unlimited chat messages, files, and channels (2GB per user) • Unlimited number of people in a group chat • Unlimited number of files stored in the team drive (up to 5 TB) • You can add up to 100 admins and assistants to your team. • Ability to add users to your team. You can invite someone or add them using their email address. • Ability to schedule meetings and events, which is something that you cannot do in the accessible version of MS teams • MS Teams also has a built-in calendar that allows you to plan for future meetings and determine who will be attending so that you can notify them if necessary. • Ability to add documents and files directly into chat messages so that they become part of those conversations • Has the right to use Office 365 software such as Word, Excel, PowerPoint, and other apps • If you want to add more people or upgrade your subscription, you can purchase an MS Teams paid plan. This allows you to use the service with up to 5,000 people and add features like HD video conferencing, PSTN calling, and 24/7 support. The bottom line is Microsoft Teams comes with a free and a paid offering, each offering unique features to users. The question is whether the free or the paid version will achieve optimal functionality. The easy answer is that they both have features that can be useful to small businesses in different categories. Microsoft Teams allows your company to host a team chat across other platforms. Whether you use it to chat with coworkers on specific projects or collaborate during meetings, Teams will enable businesses to work more efficiently and stay in touch with one another. Still have questions about how your company may benefit from acquiring paid features of MS teams? Beyontel is an experienced vendor-agnostic IT consulting company specializing in VoIP technology and cloud-based unified communications. Contact us today to understand how this tool may work for you!

MS Teams Free Vs. Paid: Know The Differences

January 25, 2023​

Microsoft Teams is a powerful communication platform loaded with features and integrations. The good news is that up to 24 users can use MS Teams for free…

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Today, virtual meetings have become commonplace as more and more organizations look to increase the productivity of their employees. At the same time, attendees expect more from virtual meetings with integrated services that create a seamless experience for all participants. Enabled by the cloud, these capabilities can be delivered without expensive hardware and complicated installation – allowing your organization to quickly transition from physical to virtual meetings. A virtual conference experience is one of the most effective ways to engage with your audience. However, you may wonder how to achieve a seamless virtual conference experience. We've listed down the things you need to have: • Video display device - It's essential to ensure that your device is in good working order. You must invest in a high-quality webcam and microphone so that participants can hear and see you clearly. The last thing you want is for your participants to experience lag or choppy video, which can make them feel disconnected from the conference and lead to disengagement. • Stable internet connection - The internet connection is the most critical factor in achieving a seamless virtual conference experience. Your internet connection speed will determine how smoothly you can access and interact with the virtual conference platform. If your internet speed is slow, it will result in lagging and buffering issues. This can lead to bad-quality audio or video streams, making it challenging to communicate with other participants. • Computer or conference (VoIP) phone - The computer should be able to handle video and audio simultaneously to display what is happening on-screen and on the computer's speakers. The conference phone should receive video and audio feed so that participants can see each other during the call. You can use any computer with an internet connection and a microphone, but it's best to use a computer with a webcam to see each other during the conference. • Online conference software – Investing in online conference software is beneficial. Online conference software will allow your attendees to participate in the conference from their computers, which means they can attend from anywhere. The software will also help facilitate a more seamless experience by making it easier for attendees to connect and share files. This can be especially helpful if you're hosting a virtual conference where people share ideas or develop new products together. In addition, online conference software can help reduce the cost of hosting events like this because all attendees need to do is log on at the appointed time and time zone. • Conference systems with a central control unit - Conference systems with a central control unit can provide user ease of use and flexibility. These systems allow you to manage your conferences from one location, which gives you more control over who can join and what they can do. They also mean that you can set up different rooms within the system so that when people join, they automatically go into each room that corresponds to the subject matter they are interested in. Because of this, it makes it easier for people to find the information they need without having to search through multiple websites or apps. The central control unit will also allow you to monitor your conference from one place so that you know exactly how many attendees are participating and if anything needs addressing immediately before it gets out of hand. • Remote conference microphones are responsible for transmitting sound from a remote location to the host site or all attendees. The importance of remote conference microphones cannot be overstated. If your remote conference microphone doesn't work, your entire video conferencing experience will be a disaster. The sound will be distorted, choppy, and all-around terrible. You don't want that! • Echo-canceling speakerphones – These speakers are designed to prevent the echo effect that can occur when multiple speakers are speaking simultaneously. They work by detecting the sound coming from each speaker's microphone and then canceling out the reflected sound from other speakers so that only the original voice is heard. In conclusion, an online conference has many advantages compared to a physical one. The experience of virtual conferences is effortless and quick. With these tips mentioned above, you can give your online conference a professional look and make the experience seamless, thereby providing the best value to your users. Are you looking to set up or upgrade your virtual conference system? Beyontel is a vendor-agnostic IT consulting company specializing in VoIP and cloud-based unified communications. Contact us today to help you decide the best option for your business!