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Any organization must have effective communication to succeed and expand, especially in the modern era of flexible and hybrid work. The communication strategies you employ have a significant impact on students’ prospective productivity, regardless of whether you’re an outbox orator, a voice-over Internet (VoIP) visionary, or a water cooler raconteur.  Organizational failure may arise if you, as an educational institution, plunge blindly into the strategic execution of your operations without first pausing to consider how you interact with your faculty. The needs of the faculty and the organization must be met for a unified communication (UC) system to be successful. Unified communications systems can be used throughout your school to increase productivity, lessen operational turbulence, and promote real connections within your learning community.  What adverbs come to mind when you think of virtual learning at your institution? Would “streamlined” and “efficient” be appropriate? Or would you choose some other, less flattering adjectives?  Virtual learning can be a streamlined procedure that easily fits into your school’s current procedures. It might become a reality by utilizing a unified communications platform.  Delivering lessons to students is the most obvious application of unified communications systems in virtual learning. Unified communications platforms provide video conferencing features, as was already indicated, allowing instructors to meet their students in person.  Essential Benefits of Unified Communications to Elearning Systems  Unified Communications reduces communication expenses without compromising platform security or dependability and increasing staff productivity.  The following are the main advantages of converting to unified communications:  1. Improved Team Productivity  One of the most noticeable advantages of unified communication is increased team output. Students and instructors can connect in real time on the channel of their choice using a UC platform, which enhances project collaboration, raises first-contact resolution rates, and removes workflow bottlenecks.  With the help of unified communication capabilities like chat, screen sharing, video conferencing, file sharing, and VoIP functionality, remote workers from different parts of the world may collaborate easily. Being in touch with remote users keeps everyone informed and dramatically reduces the kinds of misunderstandings that slow down projects.  2. Cost Savings  By moving to a unified communications system, almost every business and organization will save a lot of money. The cost-saving elements listed below demonstrate exactly how much UC can reduce your expenses, even if the amount saved will vary based on your region, the number of employees, and the industry.  3. Seamless Omnichannel Communication  Using audio, video, SMS text, team chat/instant messaging, and social media, unified communications allow users to engage with their students and staff members. Using a desktop computer or a mobile device such as a smartphone or tablet with an Internet connection, users can message anyone. Moreover, UC systems combine channels for communication, third-party tools, and extra functionality into a single simplified interface.  4. Increased Security and Compliance  To prevent a potentially disastrous data breach and an irreparable loss of client trust, strong security, and compliance are required.  The leading UCaaS providers are open and honest about the security measures built into their platforms.  The majority will specify the encryption levels, administrative restrictions, permissions, etc., as well as the security norms the supplier follows, like SOC 2, GDPR, or HIPAA. High-security UC platforms will continuously check for common VoIP security issues and abnormalities, reducing risks before they have an impact.  Several systems also use cutting-edge authentication techniques like biometrics and two-factor authentication to guarantee that only authorized users can access critical data or apps. The possibility of insider assaults can be decreased by these security procedures.  Unified communications have emerged as the go-to option for many businesses and organizations looking to increase productivity levels, increase overall revenues, and improve user experience due to the rising demand for business collaboration platforms to help employees collaborate more effectively and the rising customer expectations.  Looking to streamline communication and enhance success at your school? Check out our expert guide on Unified Communications for Schools: Streamlining Communication for Enhanced Efficiency and Success. Book a call now with Beyontel and start improving communication and collaboration in your school today!

Enterprise businesses are constantly struggling with communication challenges. Traditionally, business phone systems have been troublesome to implement because of their resource-intensive deployments and continuous management requirements. Moreover, organizations are relying on employees to conduct business remotely. As a business executive, how do you ensure that your employees can connect with who they need and when they need to – no matter where they are located or what device they use?  What is UCaaS?  UCaaS is “a cloud-delivered service that provides many of the same functions as premises-based unified communications (UC) solutions.” Industries across the board see the potential for UCaaS in facilitating more effective enterprise-wide communications. The growth has intensified since the beginning of the pandemic. The transition to a remote workforce meant workers no longer had access to on-premises phones and conference rooms. They had to leverage cloud-based audio and videoconferencing tools on desktops and mobile devices to connect and collaborate.  A growing number of companies have decided to continue allowing employees to work from home, either full-time or part-time. According to a recent Microsoft survey report, 73% of employees want remote work options to continue and 66% of companies are considering redesigning their office space to accommodate a hybrid workforce. UCaaS perfectly supports this effort by enabling a seamless employee experience without the need to maintain multiple systems for onsite and offsite communication and collaboration. A single UCaaS application can be used for video, chat, and telephony regardless of an employee’s physical location.  Telehealth exploded following the global health crisis of 2020. In April 2020, medical claims for telehealth visits were 78 times higher than they were in February 2020. Even a year later, in February 2021, claims were still 38 times greater than they were pre-pandemic.  Essential Features of a UCaaS Solution  Whilst the specifics of what’s included in a UCaaS system will vary depending on provider and plan, there are a few necessities that any reputable service should provide.  Important UCaaS features are briefly discussed here:  VoIP Calling  VoIP (Voice over Internet Protocol) telephony allows users to make unlimited inbound/outbound calls within the Australia using the Internet rather than the traditional wired phone network, providing significant cost savings as well as access to advanced capabilities.  Users can use VoIP to develop a trusted local presence in numerous places by selecting local, toll-free, vanity, or even international phone numbers.  Video Conferencing  Unified Communications platforms also provide on-demand or planned video conferencing for face-to-face collaboration via webcam. Users can create virtual backgrounds, allow automated lighting adjustments, apply filters, and select from a variety of views such as the gallery, active speaker, or pinned participants.  The number of members varies by plan and provider but typically ranges from 5-300+. Meeting length varies, but most providers require at least 40 minutes.  Team Chat Messaging  Team chat messaging offers real-time instant chatting in public, private, and company-wide channels via one-on-one direct messaging and group messaging.  Channels can be created by users based on a project, team, department, specific interests, or any other criterion. Users can @mention (tag) one other in various channels, establish message threads or directly reply to individual messages, share a number of file formats, and, of course, respond to messages with emojis.  Screen Sharing  Screen sharing is a remote team collaboration capability that allows users to share their displays, a web page, or a specific application in real-time with other meeting attendees. Attendees can use co-annotation tools to add notes, revisions, or drawings to the shared screen, while remote screen control allows the presenter to temporarily give another user control of their screen.  Screen sharing is a common tool for delivering slide presentations, diagnosing technical issues, training agents on new software, showcasing items, and other tasks.  File Sharing and Co-Editing  Users can share several file formats (documents, photos, and videos) during a video conference, over team chat messaging, in personal or project-specific file repositories, or through integration with a third-party file storage service such as Dropbox or Google Drive.  Virtual Whiteboards  Online whiteboards allow team members to collaborate in real time by providing a virtual blank space where they can write notes, upload photographs and files, comment and tag each other, add virtual sticky notes, access freehand drawing tools, and add shapes to boards.  Task Management Features  Many UCaaS systems now provide native task management functionality in an effort to reduce the amount of required third-party interfaces. Individual tasks and large-scale projects can be created, with deadlines, files attached, and collaborators added.  What Are The Benefits of UCaaS Systems?  The main benefits of UCaaS systems are:  Consolidated Platform  Because team members are continually hopping between channels, apps, file versions, and time zones, many communication problems occur.  It’s easy to miss essential messages, major project changes, or even important conversations.  These communication silos are eliminated by UCaaS systems, which consolidate your communication channels, analytics, collaboration tools, and integrations into a single unified platform.  Cost-Savings  In addition to increased business continuity, UCaaS solutions provide significant cost benefits to enterprises.  For starters, the software’s cloud-based structure promises immediate savings on hardware, on-site setup, maintenance, and ongoing upgrades. Instead, your team members can connect using the devices they currently own and prefer. You will also profit from lower transportation and office space expenditures.  Increased Productivity  UCaaS not only eliminates the costs of communication errors, but it also saves you the time spent rectifying them.  Another significant advantage of UCaaS software is increased productivity.  Managers may learn from analytics, establish more balanced workloads, free up employee bandwidth with automation, and cultivate a spirit of collaboration and teamwork that helps employees feel appreciated.  Mobility  Because UCaaS solutions can be accessed from any location and on any desktop or mobile device, they are great for remote, hybrid, or even in-house teams that are constantly on the move.  Customers and employees may connect on their own timetables, team members are no longer tethered to their workstations waiting for vital calls, and it’s simple to respond quickly in team conversations in time-sensitive circumstances.  This mobility, especially