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Business technology is one of the fastest-growing fields in the world today and is an ever-changing field. It is a broad term that includes various tools, software, and hardware configurations with regard to use in all industries. The purpose of business technology is to increase productivity, and customer satisfaction, reduce costs and streamline processes in line with the concept of planned obsolescence. Businesses do not only have an interest in technology within the field of manufacturing or service but can also benefit from investing in extremely complex IT strategies to satisfy the needs of their consumers. The primary aim of this technology is to create a convergence between the interdependent spheres of economics, politics, technology, and society. Many innovations and trends are emerging in business communication technology every day. The following are some of the most important trends in business communication technology. The term “Software as a Service” was coined in 2003 by Jonathan Manes and Bob Metcalfe, co-founders of 3Com Corporation. Under the SaaS model, software applications are hosted on the Internet and accessed via a web browser. This allows users to access the application through their web browser without having to download or install any software on their computers. Software as a Service has become very popular in recent years, with companies like Salesforce.com, Zoho, and Google offering their versions of this technology. The top benefits of SaaS are: Mobile applications are designed specifically for use on mobile devices such as smartphones and tablets. They allow users access to company data and services through a simple interface that’s easy to navigate and understand. In addition, they can be used anywhere at any time regardless of whether there’s an internet connection available or not. From small businesses to large corporations, mobile apps are becoming an essential part of the way we work, communicate with each other, and interact with our customers. They’re not just about convenience—they’re about making life easier for everyone involved. The top benefits of using mobile apps are: Cloud computing is the latest trend in business technology, and for good reason. It is a type of technology that allows you to use the internet to share files and documents from a computer or phone. It allows companies to run their own data centers and software without having to invest heavily in hardware and infrastructure. This saves time, money, and energy—and it can be an effective way to increase revenue. It’s a great way for businesses to save money and time by using services like Dropbox rather than buying new computers and software every time they need something new. The top benefits of using mobile apps are: Big Data analytics is the process of using advanced data analysis techniques to extract information from large amounts of data. The term “big data” refers to datasets that are very large and complex, requiring advanced computing technology and techniques to process them. It has become a critical component of many organizations’ processes and strategies, as they strive to understand their customers’ needs, manage their supply chains, and predict future events. Moreover, it can be used to predict trends, make predictions based on historical data and analyze complex systems. Big Data analytics is a type of Machine Learning that involves the use of large amounts of data to perform pattern recognition. The top benefits of using mobile apps are: With this in mind, technology can help your business grow and reach new customers. Companies of all sizes can benefit from these technological innovations because they allow a more rapid response to the needs of their customers, partners, and employees to remain competitive. The key is to stay informed and make decisions based on the trends that are affecting the IT industry, not just within your own business. After all, being productive means more time to focus on what’s important to you and your business. If you are looking to integrate a new technology solution for your business or revamp your whole technology solutions, partnering with an IT consulting company would be the best and most practical way to go. Beyontel is a vendor-agnostic IT consulting company that specializes in VoIP technology and UCaaS. Get help and guidance. Contact us now to book an appointment.

In today’s world, it’s almost impossible to do business without the use of information technology. Many companies are so reliant on it that they have no idea what their operations would look like without it. If you’ve ever worked in a call center, you know that the PSTN (public switched telephone network) is a relic from yesteryear. With SIP Trunking, your business no longer needs to rely on the antiquated methods of calling and routing calls across multiple locations. You can use the cloud-based VoIP communication system to create a unified communications environment that allows your employees to make calls from anywhere, even if they’re not near the office. Let’s further understand what SIP trunking is and what benefits your business may get from it. What is SIP trunking and How does it work? SIP trunking, which is also known as Session Initiation Protocol (SIP) trunking, is a method that is used to integrate audio, video, and data communication over the same physical line so that endpoints can communicate with each other using IP packets instead of relying on traditional analog circuit-switched telephony interfaces. It involves a protocol called Session Initiation Protocol (SIP). The main purpose of using this technology is to connect various devices over the same network. SIP trunking facilitates direct communication between these devices without involving any intermediary server or gateway server. It is commonly used by businesses to connect their phones, computers, and other devices in a call center for example. It’s a way of providing unified communications among multiple users over one shared line without having to re-configure every device or change out equipment. Is SIP the same as VoIP? There is a big difference between SIP and VoIP. It is often thought that SIP and VoIP are the same things, but VoIP stands for Voice over Internet Protocol. Rather than being just one solution, VoIP is a collection of telecommunications solutions under one umbrella. Any phone call that is made over the internet is considered to be a VoIP call. A protocol technology includes a group of technologies, such as SIP. The SIP protocol is one of the protocols that enable VoIP. On the other hand, in Session Initiation Protocol (SIP) trunking, VoIP calls are connected and disconnected using SIP. It is a protocol used to start, run, and end communication sessions in VOIP applications. The SIP protocol is used to control voice, video, and messaging applications. SIP Trunking is a service provided by a provider of Unified Communications. It is common for telecom providers to offer solutions such as Voice over IP (VoIP) as well as Unified Communications as a Service (UCaaS). Even though all SIP can be scaled up to VoIP and all SIP is compatible with it, not all VoIP is SIP compliant. What is the difference between hosted PBX and SIP trunking? Hosted PBX and SIP trunking are two different technologies that allow you to make your voice communications more flexible. Hosted PBX is used when you’re looking for a system that will help you run your business right now, while SIP trunking is best suited to those who want a long-term solution.  With hosted PBX, you have a single phone number that is assigned to all of your phones. This is convenient because you don’t have to manage multiple numbers for each device, but it also means that you can’t use the same number for multiple devices—it’s only valid for one device. Hosted PBX can be expensive, depending on how many phones you need to connect and how much data capacity you need (and what kind of rates they’re willing to provide). SIP trunking is a different type of technology that allows you to use multiple numbers within a single account and make it easy for users to switch between those numbers depending on which device they’re using at the time. With SIP trunking, each user gets their unique extension number which means they can call any other user with that extension number without having to change their phone number every time they want to call someone else on the network. Why should your business use SIP trunking? SIP trunking can be very useful in business operations where employees need to communicate with each other, as well as with clients or customers. This includes call centers, sales teams, customer support departments, and any other areas where employees need to talk with each other or make calls that require sensitive information such as credit card numbers or personal information about customers. The top 3 benefits of SIP Trunking include: The long-term benefit of SIP trunking is You’ll save money because you won’t need as many lines or switches anymore! You’ll also have less hardware which will save money on maintenance and repair costs as well as energy consumption To sum it all up, SIP trunking is destined to be a hit for businesses. It offers businesses a secure, flexible, and highly advanced network solution. A company will see an enormous reduction in costs, especially if it can implement a multi-site or multi-state setup. What’s more, businesses no longer have any fear of switching carriers, because SIP has changed the playing field for VoIP providers. Furthermore, SIP trunking allows companies to improve their virtual PBX system by adding advanced features such as presence. After all of this talk about SIP trunking and its benefits, you may be considering whether your business should make the switch as well! Still, got questions in mind about whether switching to SIP trunking may be suitable for your business. Champion your technology improvements by partnering with experienced IT experts who can help you make the proper decision for your company. Beyontel has 15 years of experience in finding the best technology suitable for every business with high expertise in UCaaS. Talk to us today!

In case you are planning to overhaul your business phone system, whether you are running a small business or large enterprise, hosted VoIP is what you need. What are some of the advantages of hosted VoIP solutions, how do they work, and what are some of the things that can benefit your business? Hosted VoIP services are gaining popularity in the business world. It’s easy to see why: they provide a cost-effective alternative to traditional phone systems, while also offering an array of additional benefits. Hosted VoIP solutions are a secure, easy-to-use communication service for your business that includes all the features a business needs and is an excellent choice for those who want to grow their business.  Hosted VoIP is a way to have your business phone system hosted by a third-party provider. This means you get top-notch phone system support and maintenance, and the ability to easily change providers or expand your current system if you need more services and features in contrast to other on-premises VoIP services. Let’s deep dive further into understanding hosted VoIP telephony and how your business makes use of its benefits. What is VoIP Telephony? And what is a hosted VoIP? VoIP (Voice over Internet Protocol) technology is a form of telephony that allows users to connect to the Internet and use their computers to make and receive calls. This method of communication is often referred to as “Internet-based telephony,” or IP Telephony because it communicates over the internet by transmitting voice and data over IP networks rather than through traditional circuit-switched telephone lines. VoIP technology is used by businesses and individuals who want to make and receive telephone calls from anywhere in the world, at any time. VoIP also enables users to make free international calls between any two countries. Meanwhile, hosted VoIP, or simply hosted PBX, is a service that allows you to connect your business phone system to a third-party server. This is typically cheaper than buying a stand-alone phone system and it can be more flexible about features and functionality. Hosted PBX offers many of the same features as traditional PBX systems but often at lower costs. The most common example of this type of service is inbound calls coming from phones located outside of the local area code being routed through a third-party server instead of directly through the PSTN (public switched telephone network). Hosted VoIP allows users to have their private extensions or direct lines without having to pay for long-distance calls themselves or use their dedicated lines if they already have them available on their network. What are the components of hosted VoIP? Hosted VoIP is a cloud-based phone system that provides businesses with access to a wide range of features and services. It allows businesses to communicate with customers and potential customers, as well as manage their customer relationships through email and chat. Hosted VoIP technology is a combination of several components that work together to provide a high-quality hosted phone system. Some gateways connect all these components and enable users to communicate over the Internet without having to rely on traditional telephone networks such as analog or digital cable lines. What are the feature highlights of a hosted VoIP Solution? Hosted VoIP Solutions offer several features that are helpful when planning to use your private phone system. Here are some of the most notable. How will the business benefit from Hosted VoIP technology? Hosted VoIP telephony can be an excellent tool for businesses that are looking to reduce costs, improve their productivity and increase the quality of service they provide to their customers. Overall, Hosted VoIP telephony is a flexible and configurable telephony solution for businesses of all sizes. Businesses are increasingly using hosted VoIP telephone service because of the many advantages that it has. Aside from being able to save on phone bills, they can also be assured that their communication system is always up and running. Moreover, with VoIP, they can even transfer calls easily to work remotely. Companies can outsource their calls abroad to keep in touch with clients abroad. The world is becoming a global village, and businesses need tools that can support this type of communication. If you’re deciding on whether to go with a hosted VoIP service or to stick with your current setup it is best to consult the experts in this field. Beyontel is a vendor-agnostic and experienced IT consulting company which specializes in VoIP and Unified Communications (cloud-based) and could direct you to the best available option. Book your appointment today.