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As the security landscape changes and new threats arise, evaluating and finding the best security option for your business is important. Choosing a suitable security UCaaS vendor is a critical decision that requires research and consideration. Several factors must be considered when making this choice, including a budget, ROI, and integration capabilities. UCaaS (Unified Communication as a Service) is a cloud-based suite of enterprise communications tools that allow businesses to consolidate and centralize their communication systems. UCaaS vendors offer a variety of solutions, including voice and video conferencing, business messaging, contact center management, and collaboration tools. We’ve summarized the steps below on how you can identify the right vendors for your Security UCaaS: Credibility and their track record A credible business will have a history of providing reliable services to customers. You want to ensure you’re working with someone with a good reputation in the industry. A credible business will have a history of providing reliable services to customers. You want to ensure you’re working with someone with a good reputation in the industry. Find out what the security requirements are for your industry. When looking for a security UCaaS vendor, it’s essential to consider the industry-specific security requirements of your organization. While some general areas of focus that all businesses should consider, such as data encryption and network access controls, there may be additional concerns specific to your industry. For example, if you’re in the healthcare industry, then HIPAA compliance is a must. PCI DSS compliance is essential if you’re in retail or financial services. If you’re in the public sector or education sector, then FISMA compliance will be necessary for you. Wide Range of Regulations There are several different types of regulations that a UCaaS vendor must comply with to offer services legally. For example, some countries have specific data privacy and security laws that must be followed by all parties involved in providing cloud-based communication solutions. Other countries have strict laws about what kind of information can be collected by third parties for marketing purposes or how long that information can be held on servers before being deleted from memory or physically destroyed by an automated process (such as shredding paper documents). Up-to-date and secured hardware or software One of the most critical factors in choosing a UCaaS vendor is ensuring that they use up-to-date and secured hardware or software. If they are not, they may be vulnerable to attacks or viruses that could compromise your data. The security of your UCaaS solution will be determined by the quality of its hardware and software. The vendor should have a state-of-the-art system in place to ensure that all data is encrypted at all times. It should also have a robust firewall that prevents unauthorized users from accessing your platform or any other network systems. Reliable Support, Certifications, and approvals The right UCaaS provider will offer a reliable support system, certification and approvals from leading organizations, and an overall commitment to customer satisfaction. Look for a company with a track record of providing quality service to its customers and staying abreast of industry standards. Look for someone who will work with you to meet your specific needs and ensure the solution they recommend fits them perfectly. It’s also important to ensure that your provider has been in business for a while and has a history of providing excellent service. To sum it up, don’t cut corners when it comes to selecting the right UCaaS provider. Select your vendors based on their security feature capabilities and how those meet your requirements. Need to know more about security UCaas vendors for your business? Beyontel is a vendor-agnostic IT Consulting company specializing in VoIP technology and cloud-based unified communications. Reach out to us to help you narrow down these options, so you are guided.

Healthcare refers to providing healthcare services to individuals, families, and communities. Healthcare is a broad term encompassing any type of medical treatment, diagnosis, and preventive measures offered by various organizations, including doctor’s offices, hospitals, clinics, and private practices. Moreover, when someone mentions ‘healthcare,’ you probably think about medical centers, hospitals, and clinics. But it also has to do with virtual appointments, remote patient monitoring, and other health-related services that offer a broad range of benefits to the healthcare industry. The use of telemedicine within healthcare is growing at a swift pace. According to one estimate, today, approximately 270 million people use telemedicine services worldwide. What is a telemedicine service? Telemedicine or Telehealth is a medical service that uses telecommunication technologies to provide remotely monitored patient care and health care information from clinicians to patients. The communication is live, and the relay between physician and patient occurs without direct face-to-face communication, allowing for better care coordination and faster decision-making. Telehealth can be done via direct video connections or real-time communications and data transfer between direct point-to-point transmissions. Telehealth services are also referred to as telecare, Telehealth, or telemedicine. The World Health Organization defines Telehealth as “the use of information technology to facilitate delivery of health-related services to patients.” Telemedicine has been described as “providing access to health-related information via telecommunications networks.” What are the benefits of VoIP Technology in Healthcare? VoIP technology has been around for many years. It’s used in home and office telephony, but its use in healthcare isn’t as well known. With more and more companies moving to VoIP technology, several benefits can help healthcare improve efficiency and save time. Here are the top benefits of VoIP Technology in Healthcare: Cost Efficiency: VoIP technology has proven cost-effective for healthcare providers. VoIP can reduce costs by reducing the need for expensive equipment, such as dedicated phone lines, and eliminating the need for multiple voice access points. The use of VoIP also reduces the time spent on managing communications systems and on maintaining these systems. In addition, VoIP technology allows doctors and patients to communicate without having to pay for long-distance phone lines. This can save hospitals a massive amount of costs yearly on long-distance calls, which are usually charged per minute. Suppose patients and doctors speak more frequently and effectively than ever before. For example, if someone is sick at home with a bad cold or flu, they can use their computer or smartphone to call their doctor’s office instead of going into the office themselves. Reliable Communication: VoIP technology is a great way to communicate with clients, patients, and other staff members. It allows you to have an interactive conversation with them through your computer or phone. The technology also allows you to leave messages on the answering machines of others so they can contact you back when it is convenient for them. Collaboration: The most significant benefit of VoIP technology in healthcare is the increased ability to collaborate with other medical professionals. With this technology, you can instantly communicate with others from anywhere in the world and share information on patients. This can help to reduce errors in diagnosis and treatment, as well as save lives. Improved Security: Security is a vital component of any business, but it’s especially crucial in healthcare because of the sensitive nature of patient data and the need to ensure that unauthorized parties can’t access data. VoIP technology helps you maintain security by providing encrypted calls and text messages and secure remote access to your network. Only authorized users can access your system, making it harder for cybercriminals to get their hands on sensitive information. Schedule Management: Automated scheduling is a feature of VoIP technology that allows healthcare providers to schedule appointments for patients automatically. This can be done using a computer program or a human scheduler which uses the program to make appointments. It reduces the time spent on scheduling by eliminating the need for humans to schedule appointments manually. Conclusion VoIP technology can be a big help to business leaders in the Healthcare industry. With VoIP technology, you can provide patients with less expensive options while allowing doctors and nurses to care for more patients at any time. It offers greater efficiency, a boost to patient-doctor relationships, and lower costs. The field of medicine has been at the forefront of technological advancements over the past several years. As a result, teleconferencing is becoming easier to establish, and healthcare providers are becoming more efficient at treating those who need urgent care in remote locations. Need more details on how VoIP could help improve your business’s overall communication? Beyontel is a trusted and reliable IT consulting company specializing in cloud-based VoIP and unified communication. Reach out to us today!

Communication is a core competency for any business, and it’s more important than ever to ensure that your messages are efficient and effective and deliver their intended impact. Research has shown that effective communication can make or break your business. It can help you stand out among competitors and give your brand a competitive edge by improving how employees work together, and customers perceive the company. That said, communications can slow down your business if not managed well. When it comes to communications, having too many applications might do more harm than good. The more apps you use to communicate, the more likely you’ll miss something. For example, if you’re trying to keep up with everything in your inbox, it’s easy to miss important messages from coworkers or clients. It can also be challenging to track which medium they should use to reach you. In addition, it’s also hard for people trying to reach out to you because there’s no one place where all of your contacts are listed. If someone wants to get in touch with you, they have to search through each app individually until they find the correct one to which they can send a message. The result is lower workplace morale and productivity, which hinders your organization’s ability to deliver outstanding customer experiences. Here are the latest statistics about the implications of inefficient communications systems: POV: Employees POV: Contact center agents: POV: Customers’ Expectations By putting all this together, it is evident that poor management of business communications due to multiple applications affects internal users and your customers. Companies with highly engaged employees outperform their competitors by 147%.  The good news is you may switch to a unified communications platform that can help you manage all your communication platforms. Unified communication is the most effective way to communicate with your employees and customers. It eliminates the need for multiple applications, making it easier for employees to do their jobs. Unified communication improves customer experience by providing a more consistent experience across channels.  Here are the benefits of switching to a unified communications platform Overall, it’s evident that communication is a priority in the modern world. This can be seen in many ways, and I’ll be the first to agree that it has its benefits. With that said, a key challenge in modern business is overcoming the loss of privacy and focus caused by the excessive use of multiple platforms. More organizations are looking into Unified Communications as an alternative to integrating multiple apps to prevent this problem. Learn the benefits of unified communication to achieve more efficient communication for your business. Beyontel is a vendor-agnostic IT consulting company specializing in cloud-based VoIP and unified communications. Reach out to us today.

Microsoft Office 365 is a cloud-based suite of productivity products that provides businesses with a complete set of tools to manage their data, communicate with clients and employees, and create professional documents. Highlighting MS teams as an advantage allows multiple people to work on documents at once without having to worry about saving versions or overwriting each other’s work every time they make an editor add new content. Thus, it helps to strengthen your business collaboration and ensure everyone is aligned with the seamless transaction! But how do you ensure the optimization of MS Teams collaboration? – combine your Office 365 with RingCentral’s robust cloud communications solution What is a cloud-based communication solution? Cloud-based business communications is a platform that allows users to make and receive calls, send and receive texts, and manage voicemail messages. The platform also allows users to integrate their contacts into the system to search for them across multiple platforms. RingCentral is one of the leading cloud-based communication providers that specializes in native Direct Routing integration. This service provides global calling functionality and enables users to get more done with an industry-leading cloud PBX integrated into Teams, keeping Teams at the center of the collaboration experience. Office 365 with RingCentral solutions: Features: Benefits: With all the benefits of using Microsoft Teams as a collaboration tool, team communication is getting increasingly more important, and cloud-PBX services are a fantastic way to do this. The cloud PBX can bring many team members of Microsoft together by using a web-based service. This allows everyone on the team to track work-related calls through the billing area on a remote server rather than keeping paper and digital logs which can easily be lost. Overall, the world is moving toward phone systems that are more accessible and user-friendly, making this an excellent choice for any team looking to move into a paperless environment. Let us help you assess your current IT business communication model and guide you with your transition. Beyontel is a reliable IT consulting company with 15 years of extensive experience in providing the best VoIP technology and cloud-based communication vendors. Contact us today!