If you are still using the traditional telephony systems for business that involves copper wires, handsets, and PBX or KTS, then you may be missing the astounding benefits of using voice over the internet protocol of VOIP! For beginners, VoIP is a technology that converts a voice into a digital signal which allows you to make a call using your computer, from a VoIP phone or other devices. In some cases, this may be called IP telephony, internet telephony, broadband telephony, or broadband phone service. In other words, make a call using the internet anytime and anywhere.  How it works In traditional telephony systems or legacy systems, telephony is operated through a PBX system or private branch exchange. It runs on a physical box (“brain”) located at the company’s central office and is connected by copper wires to each individual phone. Usually, in-office devices are dependent on how many users or desks and the number of external lines required to make outbound calls. A number of locations also requires multiple “brain boxes” so if a company is increasing its location or is growing, it needs to manually modify its hardware to cater to new users or “call stations”. On the other hand, VoIP technology allows you to maximize your telephony system using the internet. It enables you to utilize your traditional telephony services to operate over computer networks using packet-switched protocols. Packet-switched VoIP puts voice signals into packets, like an electronic envelope. VoIP packets can be transmitted over any VoIP-compatible network, such as a local area network (LAN). Added value for your business As your business continues to grow, communication plays a vital role in ensuring you are able to meet the high demands of your customers. Cost efficiency, improved accessibility, and high security are some of the standout benefits of using VoIP for your business. Let’s review these benefits one at a time: Summary Transitioning from the traditional telephony system to VoIP system can help your business to save costs on communications services especially when a growth trajectory. It empowers your organization to communicate internationally without any fees without extra costs. Thus, it encourages more collaboration and process improvement needed for your business. In addition, incorporating more digitalization within your business nowadays is an advantage. It helps your company future-proof when it comes to impending technological innovations that may happen which may impact the key processes within your business.  You may probably think that transitioning to digital VoiP means that you have to deploy all IP-enabled phones and eradicate all your traditional phones. Let us help you find the best VoIP provider that will allow you to integrate and protect your existing phone investments. Talk to us now.

These days, in order to be at par with your co-competitors, whether you are in the manufacturing or service industry, adapting to the latest emerging business technology trends is an advantage. Not only do you give your customers peace of mind in terms of safety and security but also adapting to these latest business technology trends allows your company to be more cost-efficient – thus increasing productivity and creating more room for process improvement as well as employee development. Alright, so you probably are thinking about how you will start and what of kind help you need. This is where IT Consulting companies will come in. But first, to give an idea, there are types of IT consulting companies looking at the solution deployment – vendor-tied and vendor-agnostic consulting companies. What are the differences and why does knowing what type of IT company matters?  Wider relationship with other providers Vendor-tied IT consulting companies are usually tied up with certain solutions providers. However, vendor-agnostic IT consulting company, it has a wider relationship and knowledge regarding solutions vendors – features, reliability, and effectiveness. So, instead of being restricted and limited about these vendors’ tech features, a vendor-agnostic IT consulting company has a wider scope and portfolio of solutions vendors that can cater to your business technology needs, strengths and weaknesses. Ensures Compatibility and better Customization  A vendor-tied consulting company could be very knowledgeable about the features with their respective solutions vendor partner but, it is prone to restricting and confining your business technology within the boundaries of their tech products. Vendor-agnostic on the other hand has a wider scope of “relationships” with multiple vendors that give your business more options for better customization. Why better customization is important? – in most cases for hardware, for example, it is easier to do replication of hardware parts than the equipment provided by an original equipment provider. This is also true for the software systems we deploy in our business. Imagine the cost savings you can get by ensuring what you deploy has high “compatibility” and “customization” for future process or business model modifications. After all, a one-size-fits-all concepts in business technology rarely works Waste no effort and Money There are cases when a solution is deployed, but not all its features are compatible with your internal process. What if you already signed a contract? How can your business benefit from the under-utilized features which you are already paying for? How can you keep up with these losses?  Just think about these questions you might be facing due to solution restrictions just because it’s the only solutions vendor available. In addition, vendor-agnostic does not have sales targets since they are not associated with these tech solutions vendors. You are assured what you are deploying is customized and it is what your business really needs. At the end of the day, the business processes shouldn’t be the ones adjusting to the tech solutions, it should be the other way around. Transparency & Streamlined Communication Establishing a single point of contact is so important because it gives you that ease of minding all the tasks such as meeting and coordinating with all the solutions vendors. The vendor-agnostic consulting company ensures what they recommend mirrors what you need over having a predefined solution by a vendor. The communication is designed to establish a clear understanding of what you are about to deploy and spend on. Thus, key activities leading to your decision-making are the utmost top priority.  Conclusion IT Consulting Companies help you and guide you to be more efficient in making appropriate decisions when it comes to your technology needs. Whether it’s a vendor-tied or vendor-agnostic type of consulting company, they ensure that you don’t waste your time and effort on searching for the best technology for your business, especially nowadays, there is a wide array of vendor solutions you can find out there but not all of them match your business tech needs. However, in terms of more reliable customization and better process efficiency, a vendor-agnostic type of consultancy may give you more advantages as it gives you more technology solutions options to empower your business. Beyontel is a vendor-agnostic IT consulting company that highly specializes VoIP and Unified communications (cloud-based) that can guide you with the late shift to remote working or hybrid set-up. Consult us now!