In today’s world, it’s almost impossible to do business without the use of information technology. Many companies are so reliant on it that they have no idea what their operations would look like without it. If you’ve ever worked in a call center, you know that the PSTN (public switched telephone network) is a relic from yesteryear. With SIP Trunking, your business no longer needs to rely on the antiquated methods of calling and routing calls across multiple locations. You can use the cloud-based VoIP communication system to create a unified communications environment that allows your employees to make calls from anywhere, even if they’re not near the office. Let’s further understand what SIP trunking is and what benefits your business may get from it. What is SIP trunking and How does it work? SIP trunking, which is also known as Session Initiation Protocol (SIP) trunking, is a method that is used to integrate audio, video, and data communication over the same physical line so that endpoints can communicate with each other using IP packets instead of relying on traditional analog circuit-switched telephony interfaces. It involves a protocol called Session Initiation Protocol (SIP). The main purpose of using this technology is to connect various devices over the same network. SIP trunking facilitates direct communication between these devices without involving any intermediary server or gateway server. It is commonly used by businesses to connect their phones, computers, and other devices in a call center for example. It’s a way of providing unified communications among multiple users over one shared line without having to re-configure every device or change out equipment. Is SIP the same as VoIP? There is a big difference between SIP and VoIP. It is often thought that SIP and VoIP are the same things, but VoIP stands for Voice over Internet Protocol. Rather than being just one solution, VoIP is a collection of telecommunications solutions under one umbrella. Any phone call that is made over the internet is considered to be a VoIP call. A protocol technology includes a group of technologies, such as SIP. The SIP protocol is one of the protocols that enable VoIP. On the other hand, in Session Initiation Protocol (SIP) trunking, VoIP calls are connected and disconnected using SIP. It is a protocol used to start, run, and end communication sessions in VOIP applications. The SIP protocol is used to control voice, video, and messaging applications. SIP Trunking is a service provided by a provider of Unified Communications. It is common for telecom providers to offer solutions such as Voice over IP (VoIP) as well as Unified Communications as a Service (UCaaS). Even though all SIP can be scaled up to VoIP and all SIP is compatible with it, not all VoIP is SIP compliant. What is the difference between hosted PBX and SIP trunking? Hosted PBX and SIP trunking are two different technologies that allow you to make your voice communications more flexible. Hosted PBX is used when you’re looking for a system that will help you run your business right now, while SIP trunking is best suited to those who want a long-term solution.  With hosted PBX, you have a single phone number that is assigned to all of your phones. This is convenient because you don’t have to manage multiple numbers for each device, but it also means that you can’t use the same number for multiple devices—it’s only valid for one device. Hosted PBX can be expensive, depending on how many phones you need to connect and how much data capacity you need (and what kind of rates they’re willing to provide). SIP trunking is a different type of technology that allows you to use multiple numbers within a single account and make it easy for users to switch between those numbers depending on which device they’re using at the time. With SIP trunking, each user gets their unique extension number which means they can call any other user with that extension number without having to change their phone number every time they want to call someone else on the network. Why should your business use SIP trunking? SIP trunking can be very useful in business operations where employees need to communicate with each other, as well as with clients or customers. This includes call centers, sales teams, customer support departments, and any other areas where employees need to talk with each other or make calls that require sensitive information such as credit card numbers or personal information about customers. The top 3 benefits of SIP Trunking include: The long-term benefit of SIP trunking is You’ll save money because you won’t need as many lines or switches anymore! You’ll also have less hardware which will save money on maintenance and repair costs as well as energy consumption To sum it all up, SIP trunking is destined to be a hit for businesses. It offers businesses a secure, flexible, and highly advanced network solution. A company will see an enormous reduction in costs, especially if it can implement a multi-site or multi-state setup. What’s more, businesses no longer have any fear of switching carriers, because SIP has changed the playing field for VoIP providers. Furthermore, SIP trunking allows companies to improve their virtual PBX system by adding advanced features such as presence. After all of this talk about SIP trunking and its benefits, you may be considering whether your business should make the switch as well! Still, got questions in mind about whether switching to SIP trunking may be suitable for your business. Champion your technology improvements by partnering with experienced IT experts who can help you make the proper decision for your company. Beyontel has 15 years of experience in finding the best technology suitable for every business with high expertise in UCaaS. Talk to us today!

In case you are planning to overhaul your business phone system, whether you are running a small business or large enterprise, hosted VoIP is what you need. What are some of the advantages of hosted VoIP solutions, how do they work, and what are some of the things that can benefit your business? Hosted VoIP services are gaining popularity in the business world. It’s easy to see why: they provide a cost-effective alternative to traditional phone systems, while also offering an array of additional benefits. Hosted VoIP solutions are a secure, easy-to-use communication service for your business that includes all the features a business needs and is an excellent choice for those who want to grow their business.  Hosted VoIP is a way to have your business phone system hosted by a third-party provider. This means you get top-notch phone system support and maintenance, and the ability to easily change providers or expand your current system if you need more services and features in contrast to other on-premises VoIP services. Let’s deep dive further into understanding hosted VoIP telephony and how your business makes use of its benefits. What is VoIP Telephony? And what is a hosted VoIP? VoIP (Voice over Internet Protocol) technology is a form of telephony that allows users to connect to the Internet and use their computers to make and receive calls. This method of communication is often referred to as “Internet-based telephony,” or IP Telephony because it communicates over the internet by transmitting voice and data over IP networks rather than through traditional circuit-switched telephone lines. VoIP technology is used by businesses and individuals who want to make and receive telephone calls from anywhere in the world, at any time. VoIP also enables users to make free international calls between any two countries. Meanwhile, hosted VoIP, or simply hosted PBX, is a service that allows you to connect your business phone system to a third-party server. This is typically cheaper than buying a stand-alone phone system and it can be more flexible about features and functionality. Hosted PBX offers many of the same features as traditional PBX systems but often at lower costs. The most common example of this type of service is inbound calls coming from phones located outside of the local area code being routed through a third-party server instead of directly through the PSTN (public switched telephone network). Hosted VoIP allows users to have their private extensions or direct lines without having to pay for long-distance calls themselves or use their dedicated lines if they already have them available on their network. What are the components of hosted VoIP? Hosted VoIP is a cloud-based phone system that provides businesses with access to a wide range of features and services. It allows businesses to communicate with customers and potential customers, as well as manage their customer relationships through email and chat. Hosted VoIP technology is a combination of several components that work together to provide a high-quality hosted phone system. Some gateways connect all these components and enable users to communicate over the Internet without having to rely on traditional telephone networks such as analog or digital cable lines. What are the feature highlights of a hosted VoIP Solution? Hosted VoIP Solutions offer several features that are helpful when planning to use your private phone system. Here are some of the most notable. How will the business benefit from Hosted VoIP technology? Hosted VoIP telephony can be an excellent tool for businesses that are looking to reduce costs, improve their productivity and increase the quality of service they provide to their customers. Overall, Hosted VoIP telephony is a flexible and configurable telephony solution for businesses of all sizes. Businesses are increasingly using hosted VoIP telephone service because of the many advantages that it has. Aside from being able to save on phone bills, they can also be assured that their communication system is always up and running. Moreover, with VoIP, they can even transfer calls easily to work remotely. Companies can outsource their calls abroad to keep in touch with clients abroad. The world is becoming a global village, and businesses need tools that can support this type of communication. If you’re deciding on whether to go with a hosted VoIP service or to stick with your current setup it is best to consult the experts in this field. Beyontel is a vendor-agnostic and experienced IT consulting company which specializes in VoIP and Unified Communications (cloud-based) and could direct you to the best available option. Book your appointment today.

Collaboration is an important factor in any business’s success. Understanding the specific technologies and terminology that are causing disruption in the workplace can be challenging at times. Whether you want to meet face-to-face or connect via Skype, Zoom, or Google hangouts you might consider the following ideas for successful collaboration: Web conferencing, VOIP (Voice over Internet Protocol), and cloud computing. Conference systems include web conferencing, video conferencing, and more. However, what you might not be aware of are the features that can improve your business’s success. These features can be used to collaborate more effectively without leaving your office or home. Let’s take a look at how conferencing could lead you to success. Here’s how web conferencing could increase collaboration in your business strategies execution: Adjust to hybrid set-up Given that remote work setup nowadays is becoming extremely popular, web conferring allows your business to be flexible in terms of conducting meetings, training, and performance discussions according to participants’ preferred work location such as their home. One of the pressing matters prior to the implementation of remote working prior to a pandemic is how to effectively gather all important members of the team while they are away from a physical office. Web conferencing supports portability and ensures that the business meeting is continuous no matter where the participants are located. Keep employees productive While web conferencing allows great flexibility and supports a hybrid setup, letting the employees utilize their time even if they are not working in the office makes them even more productive. In a recent study conducted, employees working from home feel they are accomplished more as they don’t feel the need to think about the travel time. Instead, they allocate their time well and use it to engage in more work activities. When someone needs to work from home as they don’t feel better, they can still manage their meetings through a web conference. In addition, for large offices or multiple locations, the time used to travel or prepare for physical meetings is reduced by arranging web conferencing. Encourage open communication By making the employees feel comfortable discussing matters with web conferencing, they are able to freely target issues right away without finding the right location to schedule a meeting. It becomes a culture of open communication that you don’t need to wait days to discuss with the concerned individuals. Instead, you just need to check their availability and send web conferencing details.  Cut travel expenses Business travels whether domestic or internal always have an impact on your business financials. Imagine the savings you may get from removing monthly travel for your monthly or quarterly reviews. Instead, you may arrange a web conferencing call with the participants and still execute your meeting goals. This is also the same for learning and development activities. Some web conference solutions now can host hundreds of participants all at once! You sabe your travel expenses for more relevant face-to-face meetings such as business strategy development. For Everyone’s Safety We may now start to see the development of the pandemic ending but we are still uncertain how this virus will evolve and impact us. Through web conferencing, we ensure the employees’ as well as the customers’ safety. Participants can still attend the meetings even if they are doing their isolation or recovering from a sickness. By doing this we are reducing the risk of getting any contagious disease further spread. In addition, with the occurrence of natural disasters such as typhoons, you are assured that your business is still running as important matters are still being discussed without risking anyone’s wellbeing. Whether you are using VOIP for business, personal use, or both; it is an ideal option to stay connected with your friends and family, without the hassles like paying the extra bills for overseas calls. You can easily switch to VOIP if you want to save money on calling charges and make sure that you save every dollar possible in this economic downturn. Conferencing, BYOD, Video calls, and document sharing solutions have become more accessible now. However, keep in mind that to achieve business success through these solutions, you need to integrate the benefits of industry and technology. Regarding conferencing solutions, businesses should choose the right conferencing services which provide highly customized conferencing solutions such as audio call conferencing by instant messaging. The idea of collaboration is not new, but the type of collaboration has shifted. The focus behind the success of your business will differ from any other company in your industry and each step you take must be enacted properly to maintain that competitive advantage. Businesses are fighting tooth and nail to keep their current market share. They are fighting for customers and employees that are more knowledgeable about the product than most businesses could ever be. Therefore, it’s important to keep up with this fast pace of business and make sure that you are always shifting the focus toward the future needs of your clients. Have questions about how to find the best web conferencing solutions for your business? Beyontel is an experienced IT consulting company that specializes in VoIP and unified communications.  Book your appointment today.