In today’s world, it’s almost impossible to do business without the use of information technology. Many companies are so reliant on it that they have no idea what their operations would look like without it. If you’ve ever worked in a call center, you know that the PSTN (public switched telephone network) is a relic from yesteryear. With SIP Trunking, your business no longer needs to rely on the antiquated methods of calling and routing calls across multiple locations. You can use the cloud-based VoIP communication system to create a unified communications environment that allows your employees to make calls from anywhere, even if they’re not near the office. Let’s further understand what SIP trunking is and what benefits your business may get from it.
What is SIP trunking and How does it work?
SIP trunking, which is also known as Session Initiation Protocol (SIP) trunking, is a method that is used to integrate audio, video, and data communication over the same physical line so that endpoints can communicate with each other using IP packets instead of relying on traditional analog circuit-switched telephony interfaces. It involves a protocol called Session Initiation Protocol (SIP). The main purpose of using this technology is to connect various devices over the same network. SIP trunking facilitates direct communication between these devices without involving any intermediary server or gateway server. It is commonly used by businesses to connect their phones, computers, and other devices in a call center for example. It’s a way of providing unified communications among multiple users over one shared line without having to re-configure every device or change out equipment.
Is SIP the same as VoIP?
There is a big difference between SIP and VoIP. It is often thought that SIP and VoIP are the same things, but VoIP stands for Voice over Internet Protocol. Rather than being just one solution, VoIP is a collection of telecommunications solutions under one umbrella. Any phone call that is made over the internet is considered to be a VoIP call. A protocol technology includes a group of technologies, such as SIP. The SIP protocol is one of the protocols that enable VoIP.
On the other hand, in Session Initiation Protocol (SIP) trunking, VoIP calls are connected and disconnected using SIP. It is a protocol used to start, run, and end communication sessions in VOIP applications. The SIP protocol is used to control voice, video, and messaging applications. SIP Trunking is a service provided by a provider of Unified Communications. It is common for telecom providers to offer solutions such as Voice over IP (VoIP) as well as Unified Communications as a Service (UCaaS). Even though all SIP can be scaled up to VoIP and all SIP is compatible with it, not all VoIP is SIP compliant.
What is the difference between hosted PBX and SIP trunking?
Hosted PBX and SIP trunking are two different technologies that allow you to make your voice communications more flexible. Hosted PBX is used when you’re looking for a system that will help you run your business right now, while SIP trunking is best suited to those who want a long-term solution.
With hosted PBX, you have a single phone number that is assigned to all of your phones. This is convenient because you don’t have to manage multiple numbers for each device, but it also means that you can’t use the same number for multiple devices—it’s only valid for one device. Hosted PBX can be expensive, depending on how many phones you need to connect and how much data capacity you need (and what kind of rates they’re willing to provide).
SIP trunking is a different type of technology that allows you to use multiple numbers within a single account and make it easy for users to switch between those numbers depending on which device they’re using at the time. With SIP trunking, each user gets their unique extension number which means they can call any other user with that extension number without having to change their phone number every time they want to call someone else on the network.
Why should your business use SIP trunking?
SIP trunking can be very useful in business operations where employees need to communicate with each other, as well as with clients or customers. This includes call centers, sales teams, customer support departments, and any other areas where employees need to talk with each other or make calls that require sensitive information such as credit card numbers or personal information about customers. The top 3 benefits of SIP Trunking include:
- It reduces costs by eliminating the need for expensive dedicated traditional phone lines for these types of communications instead of just sending text messages or emails through email accounts instead of calling each other directly from their phones.
- It allows for more flexible calling plans that can easily be adapted when business needs change (for example, if you are temporarily running low on bandwidth).
- It creates a more efficient network by allowing multiple devices to share one connection at once instead of having separate connections between each device (which means less hardware and less cost).
The long-term benefit of SIP trunking is You’ll save money because you won’t need as many lines or switches anymore! You’ll also have less hardware which will save money on maintenance and repair costs as well as energy consumption
To sum it all up, SIP trunking is destined to be a hit for businesses. It offers businesses a secure, flexible, and highly advanced network solution. A company will see an enormous reduction in costs, especially if it can implement a multi-site or multi-state setup. What’s more, businesses no longer have any fear of switching carriers, because SIP has changed the playing field for VoIP providers. Furthermore, SIP trunking allows companies to improve their virtual PBX system by adding advanced features such as presence. After all of this talk about SIP trunking and its benefits, you may be considering whether your business should make the switch as well!
Still, got questions in mind about whether switching to SIP trunking may be suitable for your business. Champion your technology improvements by partnering with experienced IT experts who can help you make the proper decision for your company. Beyontel has 15 years of experience in finding the best technology suitable for every business with high expertise in UCaaS. Talk to us today!
English